Fulfillment Associate, Document Administration
Fulfillment Associate, Document Administration
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Job Description
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As a Fulfillment Associate you will play a vital role in ensuring customer orders are accurately processed. Youll contribute to streamlining order entry administration and processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills. The work focus is Business Entity management and UCC lien search functions.
In this role you will report to the Manager Fulfillment and work from our local office in Wilmington DE. The work schedule is M-F 12:00 PM-9:00 pm.
Responsibilities:
Accurately enter orders into the system.
Process legal documents in the formation of different business entities.
Work within a team environment to master skills.
Coordinate with third-party vendors for order fulfillment.
Maintain operational documents and records.
Assist in planning under supervision.
Ensure customer service standards are met.
Respond to basic customer inquiries.
Help with general administrative duties as needed.
Skills:
Order Entry Systems: Proficiency in using order entry software.
Attention to Detail: Ability to maintain accuracy in order processing.
Customer Service: Basic understanding of customer service principles.
Communication: Effective verbal and written communication skills.
Time Management: Ability to manage time and prioritize tasks.
Team Collaboration: Willingness to work collaboratively with team members.
Basic Inventory Management: Understanding of inventory checks and reporting.
Documentation: Ability to maintain and organize operational documents.
High School diploma or equivalent; college degree is highly preferred.
1 years experience in customer service office administration retail or restaurant is preferred.
Benefits:
A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life including Medical Dental & Vision Plans 401(k) FSA/HSA Commuter Benefits Tuition Assistance Plan Vacation and Sick Time and Paid Parental Leave. Full details of our benefits are available - Matters: Wolters Kluwer strives for an inclusive company culture in which we attract develop and retain diverse talent to achieve our strategy. As a global company having a diverse workforce is of the utmost importance. Weve been recognized by employees as a European Diversity Leader in the Financial Times as one of Forbes Americas Best Employers for Diversity inand 2020 and as one of Forbes Americas Best Employers for Women inand 2018. In 2020 we placed third in the Female Board Index and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries divisions and customer/departments is an Equal Opportunity / Affirmative Action employer Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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