Supervisor Food and Beverage Embassy Suites Downtown Tampa Convention Center
Supervisor Food and Beverage Embassy Suites Downtown Tampa Convention Center
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Job Description
A Supervisor of Food and Beverage is responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (restaurants banquets coffee shop room service etc.) in the hotels continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing
As a Supervisor of Food and Beverage you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (restaurants banquets room service coffee shops etc.) in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standard:
Oversee daily operations of all food and beverage outlets ensuring service is efficient consistent and aligned with brand standards.
Lead and support team members by providing ongoing training coaching and performance feedback; create schedules that balance labor productivity with service needs.
Motivate and engage staff to deliver exceptional guest service fostering a positive and professional work environment.
Monitor inventory and supply levels coordinate with vendors and manage requisitions to prevent shortages or waste.
Ensure compliance with health safety and sanitation regulations maintaining a clean and safe environment for guests and team members.
Respond to guest inquiries feedback and concerns promptly and professionally turning service challenges into opportunities to build loyalty.
Collaborate with the management team to implement service enhancements achieve financial and productivity goals and support hotel-wide initiatives.
Assist with event setups and F&B activations as needed ensuring banquet and outlet operations run smoothly.
Provide operational support across multiple areas of the hotel including Taste Banquets Comp Breakfast/Evening Reception and Starbucks as business levels require.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
