SAP BRIM Operations Project Manager
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Job Location:
Spring, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Please Note: As of July 22 2021 our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn.
Kforce is immediately seeking an experienced SAP BRIM Operations Project Manager in support of our enterprise storage and computer client based in Spring TX.
Overview: The BRIM Operations Project Manager will be responsible for IT operations management inclusive of operations release management. Duties include managing and reporting in ServiceNow and Jira managing business expectations formalizing scope of the operations releases proactively monitoring tickets to ensure they are routed correctly establishing best practices generating operations reports coordinating across teams for resolution following up on stale tickets ensuring root cause is addressed hosting operations stand up calls managing escalations managing production downtime (planned and unplanned) and release management support for scheduled and emergency release processes. You will support the Operations IT teams while coordinating with multiple System Integration vendors who provide operational support on the BRIM product line. You must have expert level experience with ServiceNow and some experience with Jira reporting. You will need to be able to help analyze tickets to route to the appropriate group for processing and need excellent communication skills to manage business expectations in the dynamic world of operation support. The Operations Project Manager must confidently interface and communicate with business management product owners developers testers test managers IT operations and the PMO on a daily basis. Additionally a Project Manager must be confident enough to manage up and provide reporting as well as meeting updates as needed for Senior IT management and leadership teams as well as the business leadership and management teams.
| POSITION | SAP BRIM PM |
|---|---|
| LOCATION | Remote |
| DURATION | 6 Months Extension |
| INTERVIEW TYPE | Video |
| VISA RESTRICTIONS | No Sponsorship Available |
| REQUIRED SKILLS |
|
Required Skills : * Bachelor s degree in Business Administration Information Systems or related field * 8-10 years of experience in SAP information systems operations environment in systems analysis or development preferably focused on Quote to Cash processes * 2-6 years of previous SAP release and/or project management experience (Solid understanding of SAP ecosystems and project management principles preferred) * Advanced knowledge of ServiceNow including reporting and dashboard creation and ticket management and the ability to create and manage Change Requests in ServiceNow * Advanced knowledge of software development lifecycle * Demonstrated ability to coordinate cross-functional work teams toward task completion * Demonstrated effective leadership and analytical skills * Advanced written and verbal communication skills are a must - including the ability to present to and communicate with business owners and senior leadership * General PC knowledge including Microsoft Office expert level knowledge of Excel and other Office products * Working knowledge of Jira required * Formal training in project management practices or PMP certification preferred * Working knowledge of ChaRM a plus
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No
Rank :B3
Requested Date :
Key Skills
- Business Process
- Key Stakeholders
- Module
- MM
- QM
- To-Be
- ABAP
- Project Management
- HR
- Java
- BPC
- ECC
- SAP Project
- FICO
