Join CASA Mental Health in shaping a brighter future for children youth and families by providing them with timely mental health care and empowering them to thrive.
Job DetailsWage range: $23.34 to $27.58 per hour
Shift structure: Monday to Friday 7.25 hours per day
Primary location:CASA House
Union:In-scope
Classification:Administrative Support II
FTE: 1.0 FTE
Status: Temporary
About the RoleThe Clinical Administration team supports the organization through direct and indirect assistance across clinical and business departments. The team also provides external public-facing support to CASA patients and families through multiple avenues.
The Receptionist will:
- Develop an understanding of CASAs programs and the associated referral processes to best support patients and their families.
- Greet patients and their families and liaise with staff to coordinate arrivals and direct families.
- Book appointments make confirmation calls and register new patients.
- Check patients in upon arrival and update demographic data.
- Respond to incoming calls and transfer inquiries to the appropriate person and/or take accurate messages.
- Maintain a clean safe and organized workspace.
- Perform general office administration duties such as photocopying printing mailing facility opening and closing etc.
- Assist with staff scheduling.
- Provide coverage for medical transcription service as well as Intake and Health Records when required.
Qualifications- Two years of relevant administrative experience.
- Successful completion of medical office assistant and/or business administration program is an asset.
- Experience in a medical office setting is an asset.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Proficient in Microsoft Office software.
- High level of accuracy with data entry.
- Attention to detail and ability to prioritize.
Conditions of Employment- A satisfactory Criminal Records Check. This would be the financial responsibility of the successful candidate.
Closing Date: September 17 2025
Please quote the following competition number in your application materials 25-181
Required Experience:
Manager