Regional Membership Director

Common House

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profile Job Location:

Charlotte - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Regional Membership Director

Reports to: Senior Director of Membership Strategy & Growth
Supervises: Site-based Membership & Membership Experience Managers

About Common House

Common House is a collection of modern social clubs with locations in Richmond VA; Charlottesville VA; Chattanooga TN; and New Orleans LA with additional clubs opening in 2026 and beyond. Our mission is to foster connection and discovery through exceptional spaces dining and curated programming in a welcoming private club environment.

Position Overview

The Regional Membership Director leads membership growth retention and analysis across multiple clubs. This role supports site-based teams to achieve enrollment goals strengthen the member experience and ensure consistent execution of Common House membership strategies.

Key Responsibilities

  • Drive membership sales by leading and supporting site-level Membership Managers.
  • Oversee application enrollment and committee processes.
  • Partner with Brand & Communications on targeted campaigns and promotions.
  • Implement onboarding engagement and retention strategies.
  • Collaborate with Finance on billing and delinquency resolution.
  • Track and analyze membership performance trends and attrition.
  • Standardize processes and oversee membership communications and policy updates.
  • Recruit train and onboard Membership Managers for new club openings.
  • Support pre-opening membership strategy and execution.

Qualifications

  • Experience leading sales and member engagement in multi-site or hospitality environments.
  • Strong leadership communication and analytical skills.
  • Proven track record of driving growth and retention.
  • Ability to travel regularly to support multiple club locations.


Required Experience:

Director

Regional Membership DirectorReports to: Senior Director of Membership Strategy & GrowthSupervises: Site-based Membership & Membership Experience ManagersAbout Common HouseCommon House is a collection of modern social clubs with locations in Richmond VA; Charlottesville VA; Chattanooga TN; and New Or...
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Key Skills

  • Sales Experience
  • Nursing Home Experience
  • Management Experience
  • Profit & Loss
  • Workers' Compensation Law
  • Strategic Planning
  • Team Management
  • Budgeting
  • Leadership Experience
  • Memory Care
  • Public Speaking
  • Supervising Experience

About Company

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About Common House: Common House is a gathering space that cultivates community through unique programming, thoughtful design, and diverse style of dining. Today, we have Houses in Richmond’s Arts District and Chattanooga’s Southside, in addition to our flagship location on Charlottes ... View more

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