Senior Systems Engineer (SRE)

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Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

The SRE is an experienced Windows operating system engineer who enjoys solving complex technical problems and using automation to improve the reliability of systems and the efficiency and accuracy of changes. This person is responsible for coordination change management monitoring and issue response for changes and deployments across thousands of servers in multiple data centers.

What youll do:

• The SRE will troubleshoot operating systems storage networking and performance issues in a Complex Windows environment.
• Perform capacity management; add and reduce system resources such as memory CPU and disk. Install uninstall and troubleshoot 3rd party software across several thousand systems programmatically. Write shell or python scripts to automate routine tasks.
• Responsible for a day-to-day support of the Windows environment in support of hosted Fiserv clients globally. The role performs a wide range of technical duties associated with Windows operating system in Physical and Virtualized environments across multiple Datacenters.
• Some of those duties include 24X7 Windows systems administration immediate response and/or investigation of system alerts in a complex network environment monitor system performance and take proactive corrective action to ensure maximum system availability is achieved.
• Your creativity and technical expertise will help automate everything from basic to complex tasks.
• You will participate in meetings planning preparation and execution of complex work on a large-scale Windows platform.

Experience youll need to have:

• 5 years of experience in Windows Infrastructure/System Engineering and Operations experience in heterogeneous environments.
• 5 years of hands-on experience in Windows DomainActive Directory Failover Clustering Perfmon IISSSL Certificate DNS Group policy VMware and vSphere management Windows Server
• Familiar with Storage Backup and networking technologies.
• Bachelors degree in a related field or an equivalent combination of education military and work experience.

Experience that would be great to have:

• Excellent customer service skills with high level of professionalism well-speaking ability to deal with internal clients and managers at various levels work with engineers & vendors when needed.
• A strong knowledge and understanding of Incident Management Change-Management and Problem Management as it relates to Information Technology.
• Strong problem-solving skills to resolve technical issues as they relate to the end clients experience with our delivery of applications and services.
• Ability to work in a fast-paced high-energy environment with strong personal composure and crisis-management skills.

How youll work:

• This role requires being on-call during non-standard and/or overnight hours on a rotational basis.
• This role requires use of a computer and audio equipment.

Important information about this role:

• This is a full-time direct-hire position and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal state and/or local government contractors. Should this position support a Federal Government contract now or in the future the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.