Nutrition Office Operator
Share
Job Location:
Waterloo, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
14-09-2025
Vacancies:
1 Vacancy
Job Summary
Overview
Nutrition Office Operator
UnityPoint Health - Allen
Shift: Full-time; 10:30 am - 7 pm every other weekend rotating holidays
Benefits Eligible
To provide a high-quality dining experience to patients which meets their nutritional requirements and service expectations regarding temperature timeliness and food quality. Performance improvement processes are utilized to identify assess and evaluate areas for improvement. Provide high customer service and demonstrate a commitment to meeting the customers expectations.
Why UnityPoint Health
At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:
- Expect paid time off parental leave 401K matching and an employee recognition program.
- Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
- Maintains telephone customer service standards
- Demonstrates accuracy and clarity in both verbal and written communications.
- Acts as a liaison between the customer and the nutrition services department.
- Provides basic diet information as patient interaction requires to facilitate patient understanding of foods that are compliant and non-compliant with diet order
- Ensures floor stock sheets are completed and given to the tray line.
- Demonstrates a commitment to service breakthrough through personal example and prompt follow up on opportunities to improve service.
- Demonstrates sound making decisions and taking responsibility for the decision.
- Demonstrates teamwork in the performance of duties
- Maintains HIPPA standards during interactions.
Qualifications
Education:
- High school diploma or GED
Experience:
- Computer skills and ability to type
- Basic knowledge of therapeutic diets
- Customer service skills
Other:
- Must be 18 years of age
Key Skills
- Accounts Management
- Actuarial
- Civil Project Management
- Financial Accounting
- Jboss
- Data Analysis
About Company
As an integrated health system, we provide care throughout Iowa, western Illinois and southern Wisconsin in not-for-profit hospitals, clinics and home health settings.
