Desktop Support Engineer
Share
Job Location:
Gore - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities Include:
Provide technical support either by phone remote access or deskside visits as needed
Respond to IT issues; installation of external devices desktops laptops hardware diagnostic maintenance repairs and general software support
Smart Hands and Feet support if required
Management inventory of new and replacement equipment; and on diagnosis of a hardware fault recording of the necessary data (serial number location etc.) and feedback to the Service Desk in order to support the repair service
IMAC/D - Installations decommission cascades moves adds and change EUC equipment software
Skill Requirements:
Excellent experience as a desktop technician computer technician or IT support in a professional business environment
Must have excellent customer service skills working with end users and VIPs
Experienced in supporting MS office applications (office 2003-2016)
Windows OS 7 and 10
Knowledge of WAN/LAN Technology
Basic knowledge of Network Topology LAN/WAN
Cisco Switch installation and configuration as per Config template
Knowledge to provide remote access of network devices ( Switch/WLC ) connected to LAPTOP via Console cable Experienced in supporting common business office devices including printers scanners mobile audio/video equipment
Knowledge of ticketing system or equivalent
Required Experience:
Manager
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. EIL ... View more
