Family Services Supervisor (Permanency)

Job Summary

$68611 - $107562 / DOQ Full-Time County Benefits

Performs experienced work providing vital community services in the provision of social service programs which may include childrens services foster care adoption senior services and/or employment services within agency policies objectives and professional standards.

This position will serve as the Family Services Supervisor for the Permanency Unit

Responsibilities

Provides effective supervision of assigned staff including selection performance management employee relations training prioritizing and assigning work and related activities.

Provides direct services through assessment crisis intervention counseling and therapeutic treatment methodologies.

Provides guidance and training in the form of daily direct and indirect clinical and casework oversight; assigns cases; makes regular periodic review of all cases and ensures effective follow-up practices; coordinates staff conferences to review complex and difficult cases; provides guidance and direction for emergency situations.

Oversees the preparation and maintenance of case records; ensures staff adheres to effective case management and follow-up practices; makes recommendations for improvements.

Represents the agency on interagency councils committees community agencies and groups both public and private; establishes cooperative programming with other agencies departments and human service organizations; works with community groups and leaders to develop program needs.

Provides 24-hour on-call supervision for critical programs and consultation on after-hours emergencies.

Performs other duties as assigned.

Qualifications:

Any combination of education and experience equivalent to a Bachelors degree in the human services field or Bachelors degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VACof the Administrative Code of Virginia). Considerable experience in assigned program area/human service program; supervisory experience or work experience in a leadership role; Masters degree preferred.

Must possess or obtain within 30 days of hire a valid Virginia drivers license and have an acceptable driving record based on James City Countys criteria.

Knowledge of social work principles and practices including federal state and local regulations affecting human service programs; programs social economic trends and behaviors that impact the delivery of human services; case management techniques principles and practices to evaluate and coordinate the delivery of public assistance to customers and their families; leadership techniques principles and procedures to assign work schedule supervise train and evaluate the work of assigned staff; principles and processes for providing customer service. This includes setting and meeting quality standards for services and evaluation of customer satisfaction.

Skill in use of computer software especially Microsoft Office Suite.

Ability to establish and implement effective administrative programs and procedures; establish priorities for the completion of work in accordance with sound time-management methodology; handle a variety of human services issues with tact and diplomacy in a confidential manner; express ideas concisely orally and in writing; establish and maintain effective working relationships with staff other County officials and the public.

Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached but afully completed application is required for your application to be considered. ** Position will be - Open Until Filled **