Strategic Account Manager

Who are we

Lumon is a leading fintech company specialising in foreign exchange and international payments. Were passionate about empowering individuals and businesses to effortlessly manage their overseas transactions but our mission goes far beyond moving money we enable our clients success through innovative risk management solutions that unite people technology and expertise.

Whats the role

Its an exciting time in our Corporate division. With a new leadership team and renewed momentum were expanding our client proposition by strengthening our trading expertise.

As part of this growth were looking for an experienced Strategic Account Manager to support our clients in managing currency risk executing trades with precision and enhancing commercial outcomes for Lumon.

You will work closely with Sales FX Strategists and other members of the Corporate team to provide a seamless experience for our clients. Youll also manage a portfolio of clients ensuring they feel supported throughout their FX journey.

In a nutshell:

• Manage day-to-day FX dealing activity for a portfolio of corporate clients ensuring timely and accurate execution across all FX products

• Deliver real-time market insights and trade recommendations based on client needs positioning Lumon as a trusted FX partner

• Provide proactive service to clients responding to queries around pricing execution market movement and hedging strategies

• Collaborate with Sales and Strategy colleagues to ensure effective handovers deal execution and client retention

• Maintain up-to-date knowledge of global macroeconomic factors central bank policy and FX markets to deliver relevant and timely commentary to clients

• Work within a structured framework to ensure compliance with internal policies processes and regulatory obligations (e.g. MIFID)

• Support the onboarding of new clients with appropriate guidance and execution

• Help identify areas for process improvement efficiency and risk management within the dealing function

• Demonstrate excellence in trade booking compliance checks and working within risk limits

• Build strong internal relationships across Sales Risk Operations and Compliance teams

• The most important attribute you can bring to this job is your ambition to have a big impact on a growing business a willingness to work hard and the right ingenuity to make that happen.

What will you need to be successful in this role

• An unrelenting focus on the needs of the customer both now and in the future

• Strong understanding of the FX markets particularly in spot and forward contracts; familiarity with options a plus

• A commercial mindset and ability to translate market moves into actionable insight for clients

• Excellent communication skills clear concise and confident when speaking with clients or internal stakeholders

• Experience of working in a fast-paced time-sensitive trading environment

• The ability to thrive under pressure while maintaining precision and control. Following process and documentation requirements as required

• A team-player mentality with a willingness to support colleagues and help develop junior team members

• Competency in using trading platforms and CRM systems

What else would be helpful

• 5-10 years in the FX industry

• Understanding of complex hedging solutions as well as more basic online and dealer execution services

• Particular expertise in a sector or vertical niche

• Experience within financial services

Lumon is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race colour ancestry religion sex sexual orientation age marital status disability or gender identity.

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace please highlight this at the earliest opportunity we will provide appropriate support to you throughout the process.