Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us
Fort Dodge Ford is expanding and we want YOU to come along for the ride! Being one of the fastest growing dealers in IA we are in need of people who are looking for a change. The automobile business isnt what it used to be. Today we are more connected and serving to our community than any other industry. Some of the best staff members come from our very own clients! This is why we need you! If you have done business with us youve seen first hand our quality of customer care. Maybe you are an automotive enthusiast Maybe you arent quite happy with your current position Or maybe you want to work for a business that offers purpose and opportunity Its time for a change. We want to hear from you!
As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
Benefits:
Family owned and operated
Partners in the community
Opportunities for advancement
Onsite and on the job training
5 Days paid Annual Leave
Medical Plan
Vision Plan
Dental Plan
401(K) Plan
RESPONSIBILITIES:
- Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently
REQUIREMENTS:
- Previous dealership experience preferred but not necessary
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance.
- Willing to submit to a pre-employment background check & drug screen
Fort Dodge Ford Lincoln Toyota provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
