PURPOSE:
The Switchboard Operator intercepts and routes incoming calls takes thorough messages and provides basic information to caller. He or she is the dealerships front-line contact with the public and must represent the dealership in a professional friendly manner at all times. This is a PART TIME POSITION.
HOURS: Mon/Thurs/Fri: Late afternoons (flexible) Saturday: 8-5
ESSENTIAL DUTIES:
- Intercepts all incoming calls
- Communicate with callers in a professional friendly and efficient manner striving to minimize the time they are put on hold.
- Take thorough messages indicating the callers first and last name company name if applicable the time and the message the caller wishes to leave.
- Communicate messages to the appropriate parties in a timely manner.
- Provide basic information to callers who have general inquiries.
- Perform clerical duties such as scanning vehicle documents & reviewing scanned documents for accuracy.
- Assist vehicle sales and office staff with other duties as the need arises.
- Must follow company safety policies and practices and immediately report any and all accidents to a manager.
QUALIFICATIONS:
- Ability to read and comprehend instructions and information.
- Must speak clearly on the telephone and convey an image of professionalism and competence to callers.
- Must be able to convey messages to employees clearly and quickly.
PURPOSE:The Switchboard Operator intercepts and routes incoming calls takes thorough messages and provides basic information to caller. He or she is the dealerships front-line contact with the public and must represent the dealership in a professional friendly manner at all times. This is a PART TIM...
PURPOSE:
The Switchboard Operator intercepts and routes incoming calls takes thorough messages and provides basic information to caller. He or she is the dealerships front-line contact with the public and must represent the dealership in a professional friendly manner at all times. This is a PART TIME POSITION.
HOURS: Mon/Thurs/Fri: Late afternoons (flexible) Saturday: 8-5
ESSENTIAL DUTIES:
- Intercepts all incoming calls
- Communicate with callers in a professional friendly and efficient manner striving to minimize the time they are put on hold.
- Take thorough messages indicating the callers first and last name company name if applicable the time and the message the caller wishes to leave.
- Communicate messages to the appropriate parties in a timely manner.
- Provide basic information to callers who have general inquiries.
- Perform clerical duties such as scanning vehicle documents & reviewing scanned documents for accuracy.
- Assist vehicle sales and office staff with other duties as the need arises.
- Must follow company safety policies and practices and immediately report any and all accidents to a manager.
QUALIFICATIONS:
- Ability to read and comprehend instructions and information.
- Must speak clearly on the telephone and convey an image of professionalism and competence to callers.
- Must be able to convey messages to employees clearly and quickly.
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