NDIS Service Coordinator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join the MADEC Team: Temporary NDIS Service Coordinator Opportunity
At MADEC we are proud to be a trusted and highly regarded not-for-profit organisation that has been supporting people with disabilities and youth in the Mackay/Whitsunday region for over 50 years. As a recognised Public Benevolent Institution we are committed to delivering exceptional services and person-centred support to individuals with diverse needs particularly those who are neurodivergent or facing mental health challenges.
Our mission is to empower clients to lead independent fulfilling lives and we invite you to join our dedicated team of professionals who share this vision.
About the Role:
We are currently seeking an experienced NDIS Service Coordinator to join our team on a temporary contract basis (38 hours per week) to provide leave coverage.
In this pivotal role you will manage a caseload of up to four Supported Independent Living accommodations supporting teams to deliver high-quality person-centred supports. You will ensure participants are empowered to achieve their NDIS goals exercise their human rights and work towards personal aspirations.
Key Responsibilities:
- Lead and mentor teams to develop professional practice.
- Collaborate with other NDIS Service Coordinators to support participants in achieving their goals.
- Manage a complex caseload ensuring support schedules align with the NDIS Price Guide budget constraints and NDIS Service Agreements.
- Prepare and submit NDIS Progress Reports in line with plan reviews and reporting requirements.
- Provide day-to-day leadership supervision and mentoring to staff to ensure high-quality service delivery.
- Maintain accurate client documentation including risk assessments and support plans.
- Build and maintain strong relationships with key stakeholders including families allied health professionals and support coordinators.
About You:
You are a dynamic professional with a passion for empowering individuals and demonstrated experience in NDIS case management and/or support coordination. You are confident navigating the complexities of the NDIS framework and bring strong leadership and organisational skills to the role.
Key Selection Criteria:
- Demonstrated experience in NDIS case management and/or support coordination.
- Strong leadership skills with experience supervising staff in disability or community services.
- In-depth knowledge of NDIS standards Human Rights Person-Centred Active Support and restrictive practices.
- Proven ability to build and maintain strong stakeholder relationships.
- Excellent organisational and time management skills with the ability to manage competing priorities.
- Strong administrative and technology skills (client management rostering incident reporting).
- Relevant qualifications in Community Services Disability or a related field.
- Current Working with Children Check NDIS Worker Screening and Queensland Drivers Licence.
What We Offer:
- Temporary full-time contract (38 hours per week) with the potential to progress to permanent full-time.
- Competitive salary and NFP/PBI salary packaging benefits.
- Supportive and inclusive work environment.
- Access to our Employee Wellbeing Program and other well-being initiatives.
- The opportunity to make a positive difference in the lives of people with disabilities.
How to Apply:
If you are an experienced NDIS professional with case management and/or support coordination expertise we encourage you to apply.
Please submit your resume via the Apply button below. For a confidential discussion about the role please contact Karen Low People & Culture Manager onor via email at
Take the next step in your career with MADEC where your leadership will have a lasting impact on our community.
Required Experience:
Manager
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
