Room Attendant / House Attendant
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Job Location:
Ithaca, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
13-09-2025
Vacancies:
1 Vacancy
Job Summary
Overview
Opportunity: Room Attendant/House Attendant
This role combines two roles: Room Attendant and House Attendant. The shift time for this will be late afternoon into the evening (ex. 3-11 p.m. or similar) when the hotel is less busy and all tasks can be accomplished by the employee.
Clean and maintain guest rooms to ensure rooms meet established standards. Clean and maintain public hotel areas according to established brand/hotel guest service and sustainability standards.
Your Growth Path
Housekeeping Supervisor Assistant Executive Housekeeper Executive Housekeeper
Your Focus
- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from the service landings and dispose of in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Clean guest rooms according to standards within the allotted time frame by sweeping mopping scrubbing or vacuuming.
- Change bed linens and replace towels and other amenities.
- Clean and polish furniture and fixtures; dust furniture walls or equipment.
- Process guest items left in rooms according to lost and found policy.
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma preferred.
- Previous housekeeping experience required or equivalent training.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays weekends and alternate shifts.
- Requires standing for extended periods walking pushing pulling lifting up to 25 pounds reaching bending and kneeling to reach all areas.
- Usage of cleaning chemicals.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.
To see other opportunities at this location click here.
Key Skills
- Time Management
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Industrial Cleaning
- Laundry
- Guest Relations Experience
- Host/Hostess Experience
- Cleaning Experience
- Custodial Experience
- Commercial Cleaning
About Company
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