Senior Project Manager

NewRocket

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profile Job Location:

Toronto - Canada

profile Monthly Salary: CAD 100000 - 160000
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Location: Remote (U.S.-Based) Travel: Up to 25%
Department: Delivery Services Reports To: Program Director
Employment Type: Full-Time

About NewRocket - Why Join Us

NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders we combine industry expertise human-centered design and enterprise-grade AI to help organizations navigate change and scale with confidence.

With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform we are one of the largest pure-play ServiceNow partners uniquely focused on enabling enterprises to adopt AI they trustAI that delivers lasting business value.

Why You

Youre a strategic hands-on leader who thrives in fast-moving client-facing environments. You know how to guide teams through complexity manage competing priorities and deliver outcomes that exceed expectations. As a Senior Project Manager youll lead enterprise-scale ServiceNow projects mentor delivery teams and ensure client success at every step.

If youre ready to elevate your career and make an impact that matters NewRocket is ready for you.

What Youll Do

  • Lead end-to-end ServiceNow projects and programs from planning through execution ensuring scope budget and timeline are met.

  • Serve as the bridge between business and technical teams aligning project goals to client vision and outcomes.

  • Define and manage scope milestones and deliverables communicating progress clearly and proactively to stakeholders.

  • Facilitate agile ceremonies and client meetings driving collaboration and accountability across teams.

  • Monitor budgets and forecasts analyze profitability and ensure accurate invoicing and reporting.

  • Identify and mitigate risks early to maintain project momentum and client satisfaction.

  • Coach and mentor project teams fostering a culture of ownership agility and continuous improvement.

  • Contribute to delivery excellence by maintaining project documentation status reports and lessons learned.

  • Collaborate with clients to ensure value realization and high-quality solution delivery.

What You Bring

  • 812 years of business-related experience including 5 years in technology project or program management.

  • Proven success delivering large complex enterprise projects using Agile Waterfall or hybrid methodologies.

  • Deep understanding of project economics including cost-benefit analysis ROI and budget forecasting.

  • Experience managing ServiceNow or SaaS implementations (ServiceNow experience strongly preferred).

  • Excellent facilitation communication and stakeholder management skills.

  • Ability to lead teams in a matrixed environment and adapt quickly to ambiguity and change.

  • Demonstrated ability to inspire and motivate cross-functional teams toward shared goals.

  • Attention to detail with a passion for continuous improvement and operational excellence.

Education & Certifications

  • Bachelors degree in Business Management or related field (required)

  • PMP certification (required)

  • Agile/SCRUM certification (preferred)

  • ServiceNow certification or hands-on experience (preferred)

Why NewRocket

At NewRocket our people are our power. We celebrate diversity encourage innovation and invest in your growth. Youll find an environment that values authenticity balance and collaboration where every team member is empowered to go beyond.

We are proud to be an Equal Opportunity Employer committed to diversity and inclusion. Employment decisions are made without regard to sex race color religion gender national origin disability sexual orientation pregnancy age military or veteran status.

If you require accommodation during the application process please contact .

Learn more about your rights under the law.


Required Experience:

Senior IC

Location: Remote (U.S.-Based) Travel: Up to 25%Department: Delivery Services Reports To: Program DirectorEmployment Type: Full-TimeAbout NewRocket - Why Join UsNewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leade...
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Key Skills

  • Business Development
  • Project Management Methodology
  • Project / Program Management
  • PMBOK
  • Waterfall
  • Wastewater
  • Construction Management
  • Project Management
  • Project Management Software
  • Microsoft Project
  • Budgeting
  • Contracts

About Company

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NewRocket is a full-service, elite ServiceNow partner that helps enterprise leaders solve their toughest business problems and navigate change with confidence.

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