Call Center Agent
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Job Location:
Yearly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Call Center Agent
Company: Pattern Promotions
Location: Houston TX
Salary: $42000 - $52000 per year
Job Type: Full-Time
About Us
Pattern Promotions is a forward-thinking marketing agency dedicated to helping brands stand out in todays competitive landscape. We specialize in creative promotional strategies and client-driven solutions to build strong brand identities. Based in Denver were known for our innovative team culture and our commitment to exceptional service. Join us as we make an impact in the industry!
Job Description
We are seeking a highly motivated and customer-oriented Call Center Agent to join our dynamic this role you will be the first point of contact for our valued customers providing exceptional service while handling inquiries complaints and service requests. As a Call Center Agent you will have the opportunity to assist customers in resolving their issues effectively and efficiently while also promoting our products and services.
Responsibilities
- Handle inbound and outbound customer calls professionally and courteously.
- Provide accurate information and resolve customer inquiries on the first call whenever possible.
- Document all customer interactions in the system for tracking and reporting purposes.
- Assist customers in navigating our website and understanding our products and services.
- Identify customer needs and recommend appropriate products or services to enhance customer satisfaction.
- Collaborate with team members to achieve departmental goals and improve service delivery.
Skills
- High school diploma or equivalent; associate or bachelors degree preferred.
- Proven experience in a call center or customer service role is highly desirable.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a positive attitude.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Proficiency in using computers and working with customer relationship management (CRM) software.
Benefits
- Competitive salary with annual performance bonuses
- Health dental and vision insurance
- 401(k) plan with company matching
- Paid time off and holiday pay
- Opportunities for career development and training programs
- A dynamic and supportive work environment
If youre a motivated and detail-oriented professional looking to make an impact Pattern Promotions welcomes your application.
Required Experience:
Unclear Seniority
Key Skills
- Athletics
- Fitness
- Facilities Management
- Agriculture
- Communication
- Archicad
About Company
Join Our Team at Pattern Promotions -Call Center Customer Service Agent About Us: In a rapidly changing world, innovation and creativity are essential. At Patte...
