ServiceNow is making the world of work work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. Were growing fast innovating faster and making an impact on our customers and employees lives in significant and important ways. With over 7000 customers we serve approximately 85% of the Fortune 500 and were on the 2020 list of FORTUNE Worlds Most Admired Companies.
Were looking for people who are ready to jump right in and help us build on our incredible momentum our diverse engaged workforce and our purpose to make the world of work work better. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
We are seeking an experienced highly motivated and pragmatic attorney to serve as a Senior Manager for US public sector contracting. The role will support a team covering ServiceNows SaaS and professional services sales to customers in Federal State and Local government and higher education sectors with additional support for related commercial customers. This is a great opportunity to work on cutting-edge issues in an exciting fast-paced environment. The position will report to the lead of our global public sector transactions team.
This position is available for fully remote but on-site presence in our Vienna VA office is strongly preferred.
Responsibilities will include:
- Review and negotiate master SaaS licensing agreements professional services agreements and related agreements that meet the companys requirements under its policies including those for risk tolerance while working collaboratively with the business team including various executives.
- Represent ServiceNow in negotiations with external parties including customers and government agencies.
- Serve as subject matter expert for responses to requests for proposals (RFPs) and other types of US Federal State and Local government contract solicitations.
- Collaborate with finance sales operations deal desk product operations support security and other business units at all levels throughout the organization to ensure that agreements adequately protect the companys interests.
- Lead and manage a team of commercial legal professionals providing mentorship guidance and fostering a collaborative and high-performing work environment.
- Anticipating guarding against and advising all levels of the business organization on legal risks involving the companies under your portfolio
- Support the continuous improvement of standard forms of agreement and legal processes.
- Be a trusted business partner responding in a timely and productive manner to requests from internal customers
- Counsel and deliver training to internal customers regarding company policies legal issues and risk tolerance.
Qualifications :
- The successful candidate is required to hold a law degree and is currently licensed to practice law in at least one State within the United States
- At least 7 years relevant experience at a major law firm and in-house with at least 5 years in-house commercial contracting experience dealing with SaaS or software licensing transactions and supporting a sales organization and experience in managerial or leadership role within an in-house legal department.
- Extensive experience with Federal State and Local government procurement processes rules and regulations such as the FAR and DFARS.
- Experience negotiating agreements with government customers including understanding of relevant regulations applicable to commercial item prime contractors and subcontractors
- Strong understanding of GSA Schedule Cooperative Purchasing under IT 70 and State and Local Government procurement vehicles such as NASPO ValuePoint
- Familiarity with channel (distributors resellers) and related practice issues.
- Understanding of U.S. Canada and E.U. data security and privacy laws
In order to be successful in this role we need someone who has:
- Excellent negotiating and influencing skills and a talent for non-confrontational win-win negotiations
- Exceptional critical thinking abilities who possesses strong business acumen and excellent business judgment; must be able to work independently manage multiple priorities and pivot between responsibilities in a fast-paced high-growth environment
- Excellent verbal and written communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups and in internal and external contexts
- In-depth knowledge of commercial law contract law and relevant regulatory frameworks.
- Ability to work cross-functionally with sales and other internal organizations to resolve questions.
- Proficient drafting and legal technical skills with keen attention to detail
- Firm understanding of revenue recognition principals
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
ServiceNow is making the world of work work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. Were growing fast innovating faster and making an impact on our customers and employ...
ServiceNow is making the world of work work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. Were growing fast innovating faster and making an impact on our customers and employees lives in significant and important ways. With over 7000 customers we serve approximately 85% of the Fortune 500 and were on the 2020 list of FORTUNE Worlds Most Admired Companies.
Were looking for people who are ready to jump right in and help us build on our incredible momentum our diverse engaged workforce and our purpose to make the world of work work better. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
We are seeking an experienced highly motivated and pragmatic attorney to serve as a Senior Manager for US public sector contracting. The role will support a team covering ServiceNows SaaS and professional services sales to customers in Federal State and Local government and higher education sectors with additional support for related commercial customers. This is a great opportunity to work on cutting-edge issues in an exciting fast-paced environment. The position will report to the lead of our global public sector transactions team.
This position is available for fully remote but on-site presence in our Vienna VA office is strongly preferred.
Responsibilities will include:
- Review and negotiate master SaaS licensing agreements professional services agreements and related agreements that meet the companys requirements under its policies including those for risk tolerance while working collaboratively with the business team including various executives.
- Represent ServiceNow in negotiations with external parties including customers and government agencies.
- Serve as subject matter expert for responses to requests for proposals (RFPs) and other types of US Federal State and Local government contract solicitations.
- Collaborate with finance sales operations deal desk product operations support security and other business units at all levels throughout the organization to ensure that agreements adequately protect the companys interests.
- Lead and manage a team of commercial legal professionals providing mentorship guidance and fostering a collaborative and high-performing work environment.
- Anticipating guarding against and advising all levels of the business organization on legal risks involving the companies under your portfolio
- Support the continuous improvement of standard forms of agreement and legal processes.
- Be a trusted business partner responding in a timely and productive manner to requests from internal customers
- Counsel and deliver training to internal customers regarding company policies legal issues and risk tolerance.
Qualifications :
- The successful candidate is required to hold a law degree and is currently licensed to practice law in at least one State within the United States
- At least 7 years relevant experience at a major law firm and in-house with at least 5 years in-house commercial contracting experience dealing with SaaS or software licensing transactions and supporting a sales organization and experience in managerial or leadership role within an in-house legal department.
- Extensive experience with Federal State and Local government procurement processes rules and regulations such as the FAR and DFARS.
- Experience negotiating agreements with government customers including understanding of relevant regulations applicable to commercial item prime contractors and subcontractors
- Strong understanding of GSA Schedule Cooperative Purchasing under IT 70 and State and Local Government procurement vehicles such as NASPO ValuePoint
- Familiarity with channel (distributors resellers) and related practice issues.
- Understanding of U.S. Canada and E.U. data security and privacy laws
In order to be successful in this role we need someone who has:
- Excellent negotiating and influencing skills and a talent for non-confrontational win-win negotiations
- Exceptional critical thinking abilities who possesses strong business acumen and excellent business judgment; must be able to work independently manage multiple priorities and pivot between responsibilities in a fast-paced high-growth environment
- Excellent verbal and written communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups and in internal and external contexts
- In-depth knowledge of commercial law contract law and relevant regulatory frameworks.
- Ability to work cross-functionally with sales and other internal organizations to resolve questions.
- Proficient drafting and legal technical skills with keen attention to detail
- Firm understanding of revenue recognition principals
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
View more
View less