Owner Information Senior Coordinator - North America
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Job Location:
Szentendre - Hungary
Monthly Salary:
Not Disclosed
Posted on:
13-09-2025
Vacancies:
1 Vacancy
Job Summary
The Owner Information Coordinator reports to the North American Owner Information Supervisor. The Owner Information Coordinator is responsible for coordinating the on-time development and delivery of accurate and understandable owner information (print and digital owners manuals supplements and other content) for assigned North American Ford and Lincoln vehicle programs.
Responsibilities
Key Responsibilities
- You will engage in global projects and work with colleagues from all over the world
- You will manage your own time and priorities to meet objectives and report status during regular team meetings
- Manage the Tier 1 and Tier 2 process for development release and delivery of in-vehicle Owner Information Kits to meet System Fill in-plant and all SYNC in-vehicle milestones from initial OKTB timing through Post OKTB OTA deliverables.
- Champion the processes and systems to support the development of Owner Information w/a global mindset.
- Act as Vehicle Program Team and Readiness Team liaison for the Owner Information development process.
- Program Manage w/the Content Development Supplier change management requests and the review and sign off process with a continuous improvement mindset.
- Participate in Global Authoring Consistency Global Outline and Terminology Forums. Play a key role in all governance type forums for Odyssey R&SO SYNC and Regulations. Additionally represent the Owner Info Team and speak to all deliverables in Program PSTs Change Control and overall Program and/or Launch Meetings.
- Ensure quality and accuracy of Owner Information through existing processes continuous improvement practices and comprehensive collaboration with the Vehicle Programs Product Development engineering resources Marketing SYNC ASO and OGC.
- Support overall forward model workload forecasting and cost estimating including translation and LVEA global development via FIRs WERS and FEDE BOM w/Production Purchasing.
- Support the sections Quality Operating System (QOS) and Policy Deployment initiatives
- Issue Owner Guide Development Process Compliance Demonstration Plans and Reports (CDP&R).
- Support Purchasing processes for Owner Information as required.
Qualifications
- Fluent in English (written and spoken).
- Role Model FordOS Behaviors
- Customer-Driven mindset
- Strong Microsoft Office Skills
- Knowledge of various Ford software applications (PTS iPDL GPDS FEDE FEDE BOM Global 8D Odyssey XMetaL etc.) training provided
- Ability to appropriately prioritize tasks and deliver objectives
- Strong Project Management skills dealing with multiple concurrent global launches
- Confident communicator and able to work well in a team both at a local and global level but equally focused on own work assignments
- Demonstrated decision-making abilities w/the ability to lead and facilitate to resolution
- Ford product knowledge
Please note that we currently run background checks as part of our recruitment process pending a successful interview.
Location: Szentendre
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Required Experience:
Senior IC
Key Skills
- Network security
- Active Directory
- Customer Service
- Information Technology
- desk support
- Access Points
- Windows
- Phone Calls
- Troubleshoot
- User Accounts
- laptops
- Setup
- hardware
- Technical Support
About Company
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