Lobby Ambassador
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Job Location:
Miami Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
13-09-2025
Vacancies:
1 Vacancy
Job Summary
Overview
Opportunity: Lobby Ambassador
Greet and welcome arriving guests as they enter the hotel and assist both arriving and departing guests with baggage handling.
Potential Career Path
Guest Experience Manager - Front Desk Supervisor Front Office Manager
Position Requirements
- Welcome and escort guests to and from their rooms and assist with luggage.
- Inform guests of all safety features and promote hotel outlets.
- Introduce guest programs to guests upon arrival and recognize members and maintain accurate logs.
- Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
- Regular attendance in conformance with the standards which may be established from time to time is essential to the successful performance of this position.
- May be required to work varying schedules to reflect the business needs of the hotel in addition attendance at all scheduled training sessions and meetings is required.
- Required to fully comply with brand rules and regulations for the safe and effective operation of the hotels facilities.
- Deliver packages and faxes to guests.
- Decorate the lobby for large arrivals and departures.
- Maintain cleanliness behind the bell stand in the check-in/check-out area and in the baggage room. Clean the brass bell carts.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Perform other duties as requested by management.
Experience
- Requires good communication skills both verbal and written.
- Knowledge of the local market particularly tourist attractions.
Work Environment and Context
- Work in an outdoor environment with exposure to various weather conditions.
- Work schedule varies and may include working on holidays weekends and alternate shifts.
- Requires standing for extended periods walking pushing lifting up to 75 pounds bending and reaching.
- Must be able to stand and exert well-paced mobility for up to 4 hours in length.
- Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.
To see other opportunities at this location click here.
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Google Docs
- Serving Experience
- Retail Sales
- Android
- Product Demos
- Event Planning
- Events Management
- Event Marketing
- Dancing
About Company
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