Benefits:
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Intake Sales Specialist (Disaster Recovery) Greater Sacramento
SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca is a large-loss mitigation & reconstruction team that shows up when it matters most. We move fast stay organized and do what we saywithout drama.
Why Youll Love It
- High-pace high-purpose: Every call matters. No two days are the same.
- Tight supportive crew: Collaborate solve problems win together.
- Real growth: Clear goals training and room to move up.
- Competitive pay
- Great benefits (medical PTO holidays)
- Professional development and career progression
What Youll Do
- Own the first impression: Answer inbound calls/chats fast with empathy and urgency.
- Qualify convert: Ask smart questions set expectations and close the intake to a scheduled inspectionspeed-to-lead is everything.
- Set up the job right: Capture complete details (loss type scope access decision maker insurance info) and book the right team/ timeframe.
- Coordinate the handoff: Seamless transition to operations/sales; no dropped balls.
- Document like a pro: Log every interaction in the CRM clean and complete.
- Improve the playbook: Spot gaps suggest tweaks and help us level up scripts templates and workflows.
What Success Looks Like (KPIs)
- Speed-to-lead: under 60 seconds on new inquiries
- Qualified-to-scheduled conversion: 80%
- Data hygiene: 100% complete/accurate CRM entries
- CSAT/Review mentions: positive customer feedback tied to your calls
What You Bring
- Sales-minded customer service: You can guide stressed callers build trust and ask for the next step.
- Organized under pressure: Multitask without dropping details.
- Clear communicator: Professional direct and calmphone text and email.
- Tech-comfortable: CRM data entry call notes templates basic reports.
- Grit accountability: You own outcomes. No excuses just solutions.
Bonus points: Restoration construction trades dispatch or insurance experience; bilingual
Schedule & Location
- On-site Greater Sacramento
- Full-time with occasional after-hours rotation during major events
How to Apply
Send your resume (and a quick note on a time you turned a tough call into a win) to or apply through our careers page.
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of SERVPRO Industries LLC or SERVPRO Franchisor LLC (the Franchisor) in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
Compensation: $20.00 - $27.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
IC
Benefits:401(k) matchingCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentIntake Sales Specialist (Disaster Recovery) Greater Sacramento SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca is a large-loss mitigation & reconstruction team tha...
Benefits:
- 401(k) matching
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Intake Sales Specialist (Disaster Recovery) Greater Sacramento
SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca is a large-loss mitigation & reconstruction team that shows up when it matters most. We move fast stay organized and do what we saywithout drama.
Why Youll Love It
- High-pace high-purpose: Every call matters. No two days are the same.
- Tight supportive crew: Collaborate solve problems win together.
- Real growth: Clear goals training and room to move up.
- Competitive pay
- Great benefits (medical PTO holidays)
- Professional development and career progression
What Youll Do
- Own the first impression: Answer inbound calls/chats fast with empathy and urgency.
- Qualify convert: Ask smart questions set expectations and close the intake to a scheduled inspectionspeed-to-lead is everything.
- Set up the job right: Capture complete details (loss type scope access decision maker insurance info) and book the right team/ timeframe.
- Coordinate the handoff: Seamless transition to operations/sales; no dropped balls.
- Document like a pro: Log every interaction in the CRM clean and complete.
- Improve the playbook: Spot gaps suggest tweaks and help us level up scripts templates and workflows.
What Success Looks Like (KPIs)
- Speed-to-lead: under 60 seconds on new inquiries
- Qualified-to-scheduled conversion: 80%
- Data hygiene: 100% complete/accurate CRM entries
- CSAT/Review mentions: positive customer feedback tied to your calls
What You Bring
- Sales-minded customer service: You can guide stressed callers build trust and ask for the next step.
- Organized under pressure: Multitask without dropping details.
- Clear communicator: Professional direct and calmphone text and email.
- Tech-comfortable: CRM data entry call notes templates basic reports.
- Grit accountability: You own outcomes. No excuses just solutions.
Bonus points: Restoration construction trades dispatch or insurance experience; bilingual
Schedule & Location
- On-site Greater Sacramento
- Full-time with occasional after-hours rotation during major events
How to Apply
Send your resume (and a quick note on a time you turned a tough call into a win) to or apply through our careers page.
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of SERVPRO Industries LLC or SERVPRO Franchisor LLC (the Franchisor) in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
Compensation: $20.00 - $27.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
IC
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