Intake Coordinator

BASIC FUNCTIONS: 

This is a hands-on client-focused role requiring the incumbent to coordinate with various individuals CSA teams and outside agencies to ensure efficiency and a smooth transition throughout the agency intake process and actively support clients through the continuum of care including the discharge process. 

Additionally this position must be able to complete high-quality intakes and seamless transitions into the CSA/Day Program teams and participate in the prior authorization process for clinical services. The Intake Coordinator will work under general supervision of a licensed mental health professional. 

PRINCIPAL ACCOUNTABILITIES: 

• Complete enrollment and data entry of clients into the electronic medical record and other programs upon being notified of a clients engagement. 

• Conduct a psychosocial intake entering and scanning notes/documents into the electronic medical record as required within same day of service.  

• Travel within the community to complete intakes with clients when needed. 

• Obtain signed release forms and other required documentation from clients and coordinate appropriate follow-up care with the clients outpatient providers. 

• Ensure that all transitioning members are able to schedule a Comprehensive Psychiatric appointment and a nursing assessment within 21 days or less upon intake.  

• Complete required outreach within listed timeframe for consumers who have missed intake appointment. 

• Manage intake schedule effectively to ensure that productivity requirements are met on a daily basis.  

• Enter any diagnostic information obtained from past service providers into the clients medical record attaching any required notes and supporting documentation regarding the diagnosis.  

• Complete Diagnostic Assessments (DAs) as required for clients annual requirements. 

• Liaison with clients outpatient providers communicating all relevant information relating to the client.   

• Create a treatment plan for each transitioning member within day of enrollment.  

• Complete service notes day of service to include all outreach attempts. 

• Record prescribed medication into clients medical record as required.  

• Meet with Clinical Supervisor for regular supervision as required and update on clients status post-enrollment.  

• Make referrals to the Centers Day Program for clients who need daily structure and rehabilitation. 

• Complete all required clinical and administrative documentation for client discharges. 

• Actively participate in the prior authorization process and submits authorizations through Comagine for services as needed. 

• May perform other duties as assigned. 

Qualifications :

SPECIALIZED KNOWLEDGE AND SKILLS REQUIREMENTS: 

• Ability to coordinate with a multi-disciplinary team within an outpatient mental health agency. 

• Knowledge of sound ethical clinical practice and principles related to the care of mental health consumers.  

• A superior communicator who shares information readily and concisely listens as well as gives advice and respects the abilities of others.  

• Excellent written and verbal communication skills.  

• Excellent computer skills to include operating Microsoft Office Suite programs.  

• Knowledge and ability to navigate an Electronic Medical Record (EMR) preferably Credible. 

• Ability to relate to adults diagnosed with mental illnesses using knowledge of concepts principles and theories related to mental health and mental illness. 

• Ability to perform amicably in an environment serving the mentally ill adult population. 

• Ability to respect and uphold client confidentiality. 

• Ability to exhibit a high level of organizational skills and able to prioritize and multi-task without direct supervision 

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: 

• Licensed in the District of Columbia as a LICSW LPC LGPC or LGSW is required.  

• At least two (2) years of experience working with individuals who have mental health diagnoses.  

• Able to coordinate with a multi-disciplinary team.   

Physical Demands: The position requires moderate physical effort on a daily basis such as walking bending stooping and standing for periods of time. 

Additional Information :

At the McClendon Center you will find powerful resources for career long success..

If you are ready for a new challenge in your professional career submit your cover letter and resume online.

At McClendon Center you will find powerful resources for career-long success including:

• A competitive starting base salary of $80000 - $85000 annually based on relevant work experience (community mental health).
• Professional support and career development.
• A package of comprehensive benefits including 100% employer paid health dental and wellness AFLAC supplemental benefits four weeks of combined sick and vacation leave 403(b) retirement employer contributions Incentive programs Tuition stipend Public Service Loan Forgiveness eligibility life insurance EAP (Employee Assistance Program).
• Company paid holidays.
• The latest technology and work tools including a laptop and iPhone.

Resumes are reviewed on a rolling basis. 

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications skills efforts duties responsibilities or working conditions associated with the position.

McClendon Center is an equal opportunity employer and does not discriminate on the basis of race color national and ethnic origin sex marital status religion or disability.

No phone calls please. Note: McClendon Center is not accepting resumes or referrals from agencies. If you are a recruiter search firm or employment agency you will not be compensated in any way for your referral of a candidate even if McClendon Center hires the candidate.

Remote Work :

No

Employment Type :

Full-time