Product Implementation Specialist Foundations

Charlotte, VT - USA

Monthly Salary: $ 22 - 32

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

Step into the role of a Product Implementation Specialist at JPMorganChase and be at the forefront of delivering top-tier treasury and banking solutions to our valued clients. Utilize your project management skills to lead complex implementations ensuring a seamless and satisfying client experience. This position offers a unique entry point into the Client Onboarding organization providing ample opportunities for personal and professional growth within a diverse and innovative global team.

As a Product Implementation Specialist within Commercial & Investment Bank you will be integral to the client onboarding process ensuring smooth transitions to the Chase banking platform. Your responsibilities include executing strategic initiatives and projects while adhering to established procedures. You will perform a mix of routine and semi-routine tasks focusing on accuracy and adequacy and use your influence critical thinking and active listening skills to resolve queries and escalate unusual situations. Leveraging data and technology to drive insights and inform decisions will be part of your role. This position offers an opportunity to develop emotional intelligence and enhance your ability to manage emotions professionally.

Job responsibilities

Apply developing critical thinking skills to resolve routine queries and escalate any unusual situations in the onboarding process.
Utilize beginning proficiency in data and tech literacy to analyze and interpret data providing continuous insights to inform decisions.
Contribute to the teams efforts by using influence and persuasion skills to establish credibility and trust during the client onboarding process.
Enhance emotional intelligence by recognizing understanding and managing emotions in professional interactions with clients and team members.
Develop onboarding project management skills under the guidance of experienced VP-COs (Vice President Client Onboarding)
Innovate and explore enhancements in service delivery.
Handle your own queue of projects ensure adherence to project methodology and protocols to minimize risk.
Enhance project support processes and optimize efficiencies.
Explore creative and innovative ways to enhance project support processes and optimize efficiencies.
Utilize creative problem-solving and solid decision-making abilities to deliver business-driven results.

Required qualifications capabilities and skills

Demonstrated ability to apply critical thinking skills to resolve routine queries and escalate unusual situations.
Proven experience in using influence and persuasion to establish credibility and trust in a professional setting.
Beginning proficiency in data and tech literacy with a willingness to understand new/emerging technologies that impact business.
Developing emotional intelligence skills with a focus on recognizing understanding and managing emotions in professional interactions.
Strong personal and team organizational skills to meet deadlines in a fast-paced environment with emphasis on time management and attention to detail
Proactive and intrinsically motivated. Flexible in a dynamic work environment
Excellent written and verbal communication adaptable to different audiences
Skills in digital innovation adoption and literacy (API Transmission Coding etc.)

Preferred qualifications capabilities and skills

Utilize presentation skills to clearly communicate onboarding procedures and updates to clients and stakeholders.
Oversee project management activities to ensure timely and successful client onboarding.

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such an employment offer for this position is contingent on JPMorganChases review of criminal conviction history including pretrial diversions or program entries.

Please note this role is not eligible for employer immigration sponsorship.

Required Experience:

DescriptionStep into the role of a Product Implementation Specialist at JPMorganChase and be at the forefront of delivering top-tier treasury and banking solutions to our valued clients. Utilize your project management skills to lead complex implementations ensuring a seamless and satisfying client ...

Description

Apply developing critical thinking skills to resolve routine queries and escalate any unusual situations in the onboarding process.
Utilize beginning proficiency in data and tech literacy to analyze and interpret data providing continuous insights to inform decisions.
Contribute to the teams efforts by using influence and persuasion skills to establish credibility and trust during the client onboarding process.
Enhance emotional intelligence by recognizing understanding and managing emotions in professional interactions with clients and team members.
Develop onboarding project management skills under the guidance of experienced VP-COs (Vice President Client Onboarding)
Innovate and explore enhancements in service delivery.
Handle your own queue of projects ensure adherence to project methodology and protocols to minimize risk.
Enhance project support processes and optimize efficiencies.
Explore creative and innovative ways to enhance project support processes and optimize efficiencies.
Utilize creative problem-solving and solid decision-making abilities to deliver business-driven results.

Required qualifications capabilities and skills

Demonstrated ability to apply critical thinking skills to resolve routine queries and escalate unusual situations.
Proven experience in using influence and persuasion to establish credibility and trust in a professional setting.
Beginning proficiency in data and tech literacy with a willingness to understand new/emerging technologies that impact business.
Developing emotional intelligence skills with a focus on recognizing understanding and managing emotions in professional interactions.
Strong personal and team organizational skills to meet deadlines in a fast-paced environment with emphasis on time management and attention to detail
Proactive and intrinsically motivated. Flexible in a dynamic work environment
Excellent written and verbal communication adaptable to different audiences
Skills in digital innovation adoption and literacy (API Transmission Coding etc.)

Preferred qualifications capabilities and skills

Utilize presentation skills to clearly communicate onboarding procedures and updates to clients and stakeholders.
Oversee project management activities to ensure timely and successful client onboarding.

Please note this role is not eligible for employer immigration sponsorship.

Required Experience:

Key Skills

Employee Orientation
Dayforce
Human Capital Management
Visio
Business Process Modeling
Process Mapping
Ceridian
Smartsheet
Salesforce
Peoplesoft
Project Management
Microsoft Project

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About Company

JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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