Field Service Technician

Ford Motor

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profile Job Location:

Chennai - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description

Key Roles and Responsibilities and Skill of Position

  • Perform advanced diagnostics repair and maintenance on Ford vehicles to OEM standards.
  • Dismantle inspect repair and assemble engines and transmissions/gearboxes with precision.
  • Conduct advanced electrical and electronic diagnostics tracing faults and resolving complex issues.
  • Triage and resolve technical concerns with clear root-cause analysis and corrective action plans.
  • Handle warranty-related queries: verify concern and cause capture DTC and evidence prepare accurate documentation and liaise with warranty/admin teams for approvals in line with Ford policies.
  • Utilize Ford ESST/SST and associated diagnostic platforms efficiently and safely.
  • Document work performed diagnostics and parts used in line with Ford processes and dealership standards.
  • Liaise professionally in English with Australian dealership teams for technical escalations and updates.
  • Support road tests quality checks and final delivery inspections.
  • Mentor junior technicians and contribute to a safe clean and organized workshop.
  • Adhere to safety environmental and compliance standards.
  • Knowledge of vehicle modules is important for both retrieving Data Identifier (DID) information and conducting programming tasks

Key Skills:

  • Experience with Ford diagnostic software and systems (e.g. IDS FDRS OBD-II workflows).
  • Familiarity with Ford service information portals and technical service publications.
  • Prior experience preparing and validating warranty claims in a dealership/service environment.
  • Ford Information systems- PTSGTAC Servis2
  • Computer literate Word Excel Outlook PowerPoint.
  • Ability to work under pressure in difficult environments and different time zone.



Qualifications

Education Qualification Diploma orbachelors degree or masters degree in mechanical

Automobile.

  • No. of Years of Experience Minimum 5 years of hands-on experience working specifically

  • on Ford vehicles.


Level 3 Master Technician certification (Ford) or Ford TChamp
credential (required).

.

Professional Exposure

(Technical Skills)

  • Should have worked as Service Technician Dealer Shop Floor Experience is must Dealer Diagnostic Engineerexpertise in engine and transmission/gearbox dismantling and assembly.Strong knowledge of automotive electrical systems diagnostics and experience using Ford ESST/SST.

Other Key Requirements
  1. Valid passport is must no any medical issues police criminal cases are mandatory.
  2. Work place is Chennai location till travel start to overseas.

  1. Should be willing to work any extreme weather conditions.

  1. Good in MS office filesCommunication and interpersonal skills
  1. Work well under pressure and highly achievement oriented
  2. Ability to develop open and cooperative relations with internal and external may involve overtime or shift flexibility to meet operational needs.




Required Experience:

IC

DescriptionKey Roles and Responsibilities and Skill of PositionPerform advanced diagnostics repair and maintenance on Ford vehicles to OEM standards.Dismantle inspect repair and assemble engines and transmissions/gearboxes with precision.Conduct advanced electrical and electronic diagnostics tracing...
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Key Skills

  • Athletics
  • English
  • Fund Management
  • ABAP
  • Banking & Finance
  • Actuary

About Company

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Ford® is Built for America. Discover the latest lineup in new Ford vehicles! Explore hybrid & electric vehicle options, see photos, build & price, search inventory, view pricing & incentives & see the latest technology & news happening at Ford.

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