Software Engineer II Embeddable Web SDK
Software Engineer II Embeddable Web SDK
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Job Description
Job Description
Were excited to welcome a motivated Frontend Web Engineer to join our team! As a valued team member you will be an essential part of developing and implementing our groundbreaking Web SDK. Get ready to collaborate with teams across different locations for exciting joint projects! If youre passionate about frontend development and eager to grow your skills this opportunity is perfect for you!
The Web SDK team coordinates the very well known Zendesk Web Widget. The Web Widget exists today on over 100000 websites from all around the world and enables our customers to provide relevant in-context support to their end-users. We are now in the process of building out an entirely new messaging experience based on top of our existing foundations which will allow our end-users to take their conversations with them switching between different devices and different social channels as needed. We work with many teams around the globe to bring this modern and exciting form of communication to
What youll be doing
Assisting in shaping the technical direction and architecture of our product learning from experienced team members and contributing your ideas for innovative solutions.
Collaborating with various teams on joint projects and actively participating in project tasks.
Engaging in code reviews learning from feedback and seeking guidance from more experienced developers to improve your skills.
Participating in research and analysis on emerging technologies industry trends and user needs providing valuable insights for future feature development.
What you bring to the role
Proficiency in JavaScript and some experience with frontend libraries and frameworks with a basic understanding of React.
A strong desire to learn and adapt to new technologies coupled with problem-solving skills to tackle challenges.
Good collaboration skills allowing you to work effectively with product designers product managers and engineers throughout the product development lifecycle.
Effective communication skills both verbal and written enabling you to work collaboratively with cross-functional teams.
An open mindset and willingness to be flexible in response to changing priorities and challenges.
Nice to have:
Familiarity with Ruby on Rails and/or other web frameworks would be beneficial though not mandatory.
Exposure to Typescript in React applications is a plus.
Tech Stack
The Embeddable Web Widget team spends most of their time in a JavaScript environment.
We write predominantly React and Redux code and plan to invest heavily in Typescript later this year.
We maintain a number of modern front-end applications using build tools like Webpack.
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Employment Type
Full-Time
