Busch Gardens is a place of thrills fun and positive lasting memories. And thats just what its like to work here! As a key member of our team youll play a major role in bringing happiness and excitement to people from around the world. If youre dedicated dependable and driven to deliver exceptional guest service this is a place for you!
Event Services Coordinator
At SeaWorld were passionate about caring for fact weve already rescued over 40000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy excitement and lasting memories to people from around the world. Were seeking enthusiastic dedicated and hard-working individuals in a wide variety of roles. Join us and play an important part on our incredible team!
What you get to do:
- Support and act as liaison for park Special Events Sales team for client event planning and development.
- Interface with clients and various park departments on the phone by email and in person.
- Assist with reporting presentations warehouse inventory and on-site event coordination.
- Enthusiastically represent the organization by displaying a positive attitude high level of energy and commitment to quality throughout all aspects of the job.
- Participate in weekly catering meeting to review BEOs of upcoming events with Culinary team
- Participate in bi-weekly interdepartmental meeting to ensure topline awareness of all incoming paid events and any in-park activity that may impact the flawless execution of groups plans
- Participate in weekly Marketing task force meeting as contributing member of department
- Perform various pre-event tasks including creating BEO banquet check ticket orders FedEx event diagramming and post-event tasks including event recaps and final billing
- Onsite coordination of events including private park rentals corporate and school picnics meetings and dinner parties from event set-up through breakdown
What it takes to succeed:
- Carry out administrative duties to support Events Sales & Services team.
- Facilitate client and team requests.
- Organize prepare and execute sales presentations trade shows and trainings to assigned market.
- Answer phone/email and responds to client questions and event inquiries.
- Prepare written correspondence and mailings.
- Manage inventory of event collateral and supplies.
- Manage event ticket processing and mailing.
- Compile sales reports sales channel attendance revenue reports and account tracking reports.
- Coordinate on-site picnics and special events.
- Participate in meetings and assist in the coordination of industry events park familiarization tours and key Special Events projects.
- Assist in the development of all park event communication documents including but not limited to prospectuses banquet event orders checklists signage and production elements.
What else is important:
- Must have an Associates degree or equivalent from a two-year college or technical school or one year related experience; or equivalent combination of education and experience.
- Must have two years of related experience/education.
- Must have excellent relationship-building skills with the ability to establish and create relationships at all levels with clients and prospect organizations.
- Must have high-level presentation and communication skills with the ability to convey important ideas and concepts to senior leadership as well as group training and industry missions with high-level executives and clients.
- Must have the ability to self-start and work independently as well as in a team environment.
- Must be proficient in Microsoft Word Excel Outlook and PowerPoint.
- Must be able to create reports links and formulas in Excel.
- Must possess excellent time management and prioritization skills.
- Must be able to read analyze and interpret general business documents and periodicals.
- Must be able to write reports business correspondence and procedure manuals.
- Must have strong organizational skills.
- Must be able to handle multiple tasks at the same time in a fast paced working environment.
- Bachelors degree preferred.
- Travel industry sales marketing and hospitality experience preferred.
- Experience in a plus.
The perks of the position:
- Paid Floating Holidays
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical Dental and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer: SEA WORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical Dental and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
IC