Career Development and Alumni Director
Career Development and Alumni Director
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$ 70000 - 75000
1 Vacancy
Job Description
Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the My Experience page in the Resume/CV field.
Active City Year Staff members must login to Workday to apply internally.
Number of Positions: 1Work Location: Hybrid On-Site/RemotePosition Overview
Position OverviewFor the Career Development and Alumni Director role at City Year Philadelphia we are excited to connect with candidates who are experienced and passionate about youth development for 18-25 year olds. The Director ensures that our 150 City Year Philadelphia AmeriCorps members (or Student Success Coaches) from various backgrounds remain engaged during a rewarding and challenging service year and beyond. This role is responsible for developing and executing activities to support a powerful and meaningful service experience Leadership After City Year (LACY) and Student Success Coach (SSC) alumni engagement. As a member of the Impact Director Team and the Site Leadership Team the Director reports to the Managing Director of Impact. They are expected to collaborate effectively across departments to ensure that the sequence and planning of SSC support and LACY planning are aligned and practical. The Director cultivates and manages external partnerships that support these goals.
Job Description
Position Details
Compensation for this position is in the $70000 to $75000 range.
The anticipated start date for this position is October/November 2025
This position is hybrid: At least 3 days/week in-person in the Philadelphia office and/or visiting schools in Philadelphia and Norristown
Application Requirements
Please attach these 2 documents to your application prior to submitting
1) Professional resume
2) Separate document answering the following three questions so we can learn more about your experience and approach to this work. To be considered please answer all three questions.
2a) Tell us about a time you supported 1825 year olds with their career education or next steps. What did you do and what was the outcome
2b) Share an example of a long-term partnership you built or managed with a school employer or community group. How did you make it successful
2c) This role involves creating and running programs for our Student Success Coaches. Can you give an example of a program project or system you designed and managed What made it work well
What Youll Do
LACY (Leadership After City Year) Design and project manage scope & sequence for LACY 30%
Develop a network of external partnerships that will develop and advance post service employment through job shadowing experiences career exploration workshops guest speaker opportunities short-term internships and employment placement.
Develop engage manage and assess external partnerships to enhance and support varied LACY interests while building out multiple pathways and partnerships for Student Success Coaches (SSCs) to pursue post service avenues through individual post secondary nonprofit and business partnerships
Develop and lead ongoing communication to SSCs about the LACY and Signing Day events
Execute survey and collect Corps survey results to inform LACY programming and planning
Develop and continuously add to the corps resource guide for in person and virtual learning opportunities job boards resume/interviewing guides LinkedIn profile engagement
Support corps members with post-secondary exploration planning engagement and interests assessments
Plan execute assess LACY events and activities to support the interests of the current corps
Student Success Coach (SSC) Experience Support 25%
Develop and collaborate with the Impact Team on SSC recognition and appreciation activities
Support Corps learning groups in partnership with the People Team
Develop a directory of resources to support SSCs needing housing and other basic needs
Support and partner with the Sr. Manager People Operations to create clear processes for SSCs to understand and access their benefits (health Corps Assistance Program counseling support services etc.)
Serve as a liaison to the AmeriCorps Member Experience Department at City Year Headquarters
Manage mid-year SSCs during training until they are placed on school teams
Returning AmeriCorps Member (RACM) Recruitment and Confirmed AmeriCorps Member (CACM) Engagement 15%
Plan inform and excite SSCs and Impact staff about the Returning AmeriCorps Member (RACM) application interview and selection Process
Prepare staff for effective interviewing and recommendations to select RACMs
Coordinate interview scheduling; oversee and participate in a RACM selections committee
Support the notification of SSCs regarding their RACM status
Develop the sites approach to CACM engagement. Partner with the regional Admissions staff and local People Team
Troubleshoot with incoming SSCs as needed to ensure a smooth transition to the start of service
Alumni Support 25%
Oversee and support the LACY exit process for all SSCs
Develop and expand the local SSC alumni outreach program
Maintain the local database collect contact information from exiting corps
Connecting alumni to currently serving SSCs to reengage their connection with City Year Philadelphia
Serve as the site point and work with Headquarters to enhance the alumni experience
Develop a minimum of two alumni engagement events
Organizational Initiatives & Site Support 5%
Support the PennServe Corps Support Committee National Service Task Force (NSTF) partnerships as determined by the Managing Director of Impact
Serve as a member of the City Year Site Leadership Team (SLT) providing strategic insight into site priorities
Participate in relevant network-wide meetings and calls; provide insight feedback and collective problem solving
Serve as a member of the sites Staff Development Team a committee of the SLT that collaborates regularly to align professional development and employee engagement efforts across departments
Partner with City Year Philadelphias departments and staff to ensure that site-wide goals are met including but not limited to the AmeriCorps member applicant interview process stakeholder engagement event and service day participation and cross-departmental committees
Participate in site-wide events throughout the year including Back to School Block Party MLK Day Red Jacket Gala and Graduation
Additional responsibilities as needed including department or site-wide special projects
What Youll Bring
We know that hardly anyone checks ALL the boxes on job requirements and thats okay! If many of the items listed below describe you and your experiences were excited to talk with you and encourage you to apply.
Skills Knowledge and Experiences
4 years of relevant professional experience in the support and career development of 18-25 year olds(preferably in non-profit social services or educational settings)
Bachelors Degree or 2 additional years of experience
Ability to translate an organization or departments vision into an operating plan effectively communicate that plan and timeline to collaborators establish goals for accountability and monitor performance
Human resources (HR) experience plus
Effective systems builder and developer of process and protocols ability to socialize tools for department and site
Strong ability/initiative to work independently and collaborate with folks with diverse needs expectations and perspectives including those not in direct line of authority
Efficient time management skills; ability to manage multiple highly detailed projects and tasks simultaneously
Experience developing and executing professional development and engagement activities for young adults volunteers and/or peers
Experience with building and maintaining external partnerships
Awareness of commitment to and experience with promising workplace practices
Ability to excel in an energetic entrepreneurial and rapidly-changing workplace and work the flexible hours needed of a deadline-driven position
Proficiency with Microsoft Office platforms required; experience using SharePoint preferred
City Year and/or AmeriCorps experience a plus but not required
Attitude Essentials
Enthusiasm for and commitment to excellent customer service
Growth mindset when problem-solving and strengthening existing or building new systems
Attention to details that matter
Commitment to teamwork
High emotional intelligence and good judgement particularly in circumstances that require discretion and confidentiality
Passion for people education and youth development
Benefits
Full-time employees will be eligible for all benefits including vacation sick days and organization may participate in all benefit programs that City Year establishes and makes available to eligible employees under (and subject to all provisions of) the plan documents that govern those programs. Currently City Year offers medical dental vision life accidental death and dismemberment and disability coverage Flexible Spending Accounts (FSA) and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan more information click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
Required Experience:
Director
Employment Type
Full-Time
