Administrative and Data Coordinator

We are currently seeking an Administrative and Data Coordinator to join our team in Lawton Oklahoma!

Join Our Compassionate Team

Volunteers of America is one of the nations largest comprehensive human services organizations with 16000 mission-driven professionals dedicated to helping those in need rebuild their lives and reach their full potential. Founded in 1896 the faith-based nonprofit has services in 46 states the District of Columbia and Puerto Rico serving more than 1.5 million people a year.

At Volunteers of America Oklahoma we specialize in housing and providing resources to propel people forward in their lives restoring hope and dignity. Since 1993 VOA Oklahoma has been empowering veterans the aging the homeless and the disabled in 33 counties across Oklahoma and Kansas. Our work touches the mind body heart and ultimately the spirit of those we serve integrating our deep compassion with highly effective programs and services.

What You Will Do to Change Lives

JOB SUMMARY:

The Administrative and Data Coordinator serves as the primary front desk administrator and data coordinator for the Lawton Behavioral Health office. This position is responsible for managing the front desk process for the office including processing referrals verifying insurance and initial entry of participant information into the Electronic Health Record (EHR) addition the role supports data coordination and reporting with internal teams and external partners.

JOB DUTIES AND RESPONSIBILITIES:

• Manage the initial intake process for all new participants including gathering and verifying demographic insurance and eligibility information.
• Serve as the first point of contact for individuals entering the program ensuring a welcoming and supportive intake experience.
• Enter initial patient information into the Electronic Health Record (EHR) system in a timely and accurate manner.
• Check insurance status for participants and assist with enrollment if not already insured.
• Assist with collection organization and processing of program data and documentation.
• Support data reporting and coordination with various internal teams and external partners.
• Run data queries maintain data integrity and security and assist with database organization.
• Retrieve track clean format upload and document new and updated participant data in a timely manner
• Perform other duties as assigned.

• High school diploma or GED; at least 2 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year-for-year basis.
• Effective time management.
• Multi-tasking.
• Pro-active.
• Strong organizational skills.
• Effective teamwork and communication skills.
• Process-oriented and detail-focused.
• Familiarity with clinical and/or behavioral healthcare settings preferred.
• Familiarity with Electronic Health Record (EHR) systems preferred.
• Must maintain a valid drivers license reliable transportation and auto liability insurance.

This position will work in the office and the field. Must have reliable transportation and be able to travel approximately 20% of work hours. Must maintain a valid drivers license reliable transportation and auto liability insurance.