Senior Manager People Operations
Senior Manager People Operations
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Job Description
Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement intelligent health experiences for their patients members and teams through integrated technology AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy while simultaneously reducing system friction and fragmentation powering engagement and orchestrating the enterprise. Pager Health partners with leading payers providers and employers representing more than 28 million individuals across the United States and Latin America.
We believe that healthcare should work for everyone. We believe that its too important to be as cumbersome and difficult as it is. And we believe that there is a better way to deliver a simplified more meaningful healthcare experience for all one that were determined to enable.
Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement intelligent health experiences for their patients members and teams through integrated technology AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy while simultaneously reducing system friction and fragmentation powering engagement and orchestrating the enterprise. Pager Health partners with leading payers providers and employers representing more than 28 million individuals across the United States and Latin America.
We believe that healthcare should work for everyone. We believe that its too important to be as cumbersome and difficult as it is. And we believe that there is a better way to deliver a simplified more meaningful healthcare experience for all one that were determined to enable.
About the Role
The Senior Manager People Operations will serve as a senior leader within the People function responsible for designing and executing people strategies that enable Pager to achieve its business objectives. This role combines strategic leadership with a deep technical expertise in HR systems and compliance. The Director will lead a high-performing People Operations team to deliver scalable processes innovative programs and an exceptional employee experience across the organization.
RESPONSIBILITIES:
- Strategic Leadership: Partner with the CPO and senior leadership to shape and execute people strategies that align with organizational goals and values. Provide thought leadership on workforce planning organizational design and cultural initiatives.
- Operational Excellence: Oversee all aspects of People Operations including HRIS compliance and policy development. Ensure operational efficiency and continuous improvement of HR processes.
- Compliance and Risk Management: Maintain expert-level knowledge of employment laws and regulations at federal state and local levels. Partner with legal counsel on complex issues ensuring organizational compliance and mitigating risks.
- Benefits Strategy & Administration: Lead the strategy design and administration of comprehensive employee benefits programs including health dental vision life insurance disability wellness and retirement plans. Ensure compliance with ERISA ACA COBRA and other regulations. Manage annual Open Enrollment process from system setup to employee support oversee 401(k) plan administration and audits and evaluate benefits offerings to ensure competitiveness in the market. Partner with Finance and third-party vendors to optimize benefits costs while maintaining a strong employee value proposition.
- HR Technology & Analytics: Lead optimization of HRIS systems (e.g. Dayforce) to ensure data accuracy automation and actionable insights. Leverage analytics to drive data-informed decision-making and measure people initiatives. Lead future HRIS implementations as needed.
- Employee Experience: Champion a culture of inclusion engagement and belonging. Drive initiatives that enhance the employee lifecycle from onboarding through offboarding.
- Team Leadership: Manage mentor and develop a team of People Operations professionals fostering a collaborative and high-performance culture.
- Learning & Development: Partner with leadership to design and implement scalable programs that build leadership capabilities strengthen employee skills and support ongoing career growth and development.
QUALIFICATIONS:
- Bachelors degree in Human Resources Business Administration or related field; Masters degree preferred.
- SHRM certification a plus
- Minimum 10 years of progressive HR/People Operations experience with at least 5 years in senior management or director-level leadership.
- Proven expertise in HR compliance benefits administration HR technology and process optimization.
- Demonstrated ability to lead organizational change drive cultural initiatives and build inclusive workplaces.
- Skilled in influencing senior leaders and building cross-functional partnerships.
- Proficiency in HRIS platforms (Ceridian Dayforce preferred) and data analysis tools.
- Experience designing implementing and measuring Learning & Development programs that drive leadership growth and employee skill development.
- Exceptional communication problem-solving and decision-making skills.
For Colorado Nevada New York and Washington DC-based employment: In accordance with the Pay Transparency laws the pay range for this position is $00. The compensation package may include stock options plus a range of medical dental vision financial generous PTO stipends for professional development and wellness benefits. Final compensation for this role will be determined by various factors such as a candidates relevant work experience skills certifications and geographic location. The range listed only applies to Colorado Nevada New York and Washington DC.
At Pager Health you will work alongside passionate talented and mission-driven professionals people who are building scalable platforms solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.
You will be encouraged to shape your job stretch yourskillsand drive the companys future. You will be part of a remote-firstdynamic andtight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly you will be an industry innovator who is making a positive impact on peoples lives.
At Pager Health we value diversity and always treat all employees and job applicants based on merit qualifications competence and talent. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @. We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format please do not respond and report it to
Pager Health is committed to protecting the privacy and security of your personal information
Required Experience:
Senior Manager
Employment Type
Full Time
