IT Team Co-Ordinator- Chippenham (Permanent, Full-time)
IT Team Co-Ordinator- Chippenham (Permanent, Full-time)
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1 Vacancy
Job Description
An exciting opportunity has arisen for an IT Team Coordinator to join HealthHero Integrated Care on a full time permanent basis. Working within HealthHero Integrated Cares Corporate IT department the post holder will be responsible for ensuring the efficient administration of the HealthHero Integrated Care Service Desk ensuring administrative tasks are completed accurately and in a timely manner.
Whether you have previous experience working within the healthcare sector or are looking for a new administration opportunity wed like to hear from you.
About the role
The IT Team Coordinator will provide vital administrative support to the HealthHero Integrated Care Service Desk Team Infrastructure Team and IT Management ensuring all internal departmental administration and coordination tasks are completed to a high addition the post holder will also be responsible for the day to day system administration of the Service Desk support system.
Day to day your responsibilities will include but not be limited to:
- Working with service users to ensure each is updated with their respective support query.
- Oversight of assets at multiple sites and offices having a good understanding of the requirements of each location.
- Preparation and build of assets including laptops desktop and mobile devices.
- Ensuring the IT Service Desk management system is kept up to date and accurate by adding changing or removing information as appropriate.
- Assisting with production of internal reports generated by the IT Service Desk management system.
- Providing project administrative support as required.
- Supporting with the Starters and Leavers processes ensuring user accounts and created or closed within a timely manner.
- Assisting with the administration of meetings meeting minutes and recording of actions.
About you
As someone who can evidence a strong administration skillset you will be confident in undertaking administration duties with high levels of accuracy and follow through. With a keen eye for detail you will be highly efficient organised and possess proficiency in the use of Microsoft Office suite.
You will be an effective communicator communicating with service users and HealthHero Integrated Care colleagues on a regular basis. You will be required to log service requests and ensure response KPIs and SLA targets are met working closely with members of the Corporate IT team.
Experience of working within an IT Service Desk team would be desirable but not essential.
About us
Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset Swindon and Wiltshire Integrated Care System.
Medvivo became part of the HealthHero group in 2020 providing Integrated Urgent Care service provision and expertise. As the European leader in digital primary care HealthHero caters to millions across the UK Ireland France and Germany with our mission to improve lives and simplify healthcare. We cater for whole health from prevention to long-term health management.
Committed to achieving excellence in the delivery of person-centred care we invest in people resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.
Why us
Our values guide us every day westrive to Simplify Own Aspire and Respect (SOAR)
andwererewardedwhen we do.
We value time therefore we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.
What we offer:
- Salary of 24000 per annum
- Discretionary staff bonus scheme
- Generous holiday entitlement
- Opportunities for career development and progression
- Company Pension Scheme
- Simply Health cash plan membership
- Life Assurance
- Free staff parking
Apply:
If you would like to make a difference and think this is the role for you we would love to hear from you.
Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail please contact our Recruitment Team in the first instance at
Closing Date: Friday 26th September 2025(5pm)
Office based: Chippenham Wiltshire
Additional information
*We reserve the right to close this job in the event we receive a sufficient number of applications.
**Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.
Equality Inclusivity and Diversity
In line with our commitment to Equality Inclusivity and Diversity we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such we welcome diverse applications from candidates irrespective of age disability gender reassignment marriage and civil partnership pregnancy and maternity race (including colour nationality ethnic and national origin) religion or belief sex or sexual orientation.
We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process please let us know by contacting us on
Safeguarding
Please seeherefor information relating to our commitment to safeguarding as a provider of healthcare.
Employment Type
Full-Time
