Global Customer Insights Intern

Intuitive (maker of DaVinci surgical systems and the Ion endoluminal lung biopsy system)  is seeking a passionate Global Customer Insights Intern to support a wide range of customer and market insight initiatives at Intuitive. This individual will conduct mainly primary market research studies and analyses.  The Global Customer Insights (GCI) Intern will play a key supporting role in identifying marketplace opportunities and reducing business decision making risk. They will support members of the GCI team in confirming research objectives identifying target audience determining methodology designing and programming surveys managing projects analyzing data and doing follow up analyses/data cuts supporting  reporting and preparing presentation decks.   

Interns will be expected to commit an average of 15-20 hours per week for this position.  Therefore those MMRs that currently hold (or expected soon to hold) graduate assistantships or other commitments should not apply.

Duties and responsibilities

• Assist Global Customer Insights team members in business partner consultation
• Develop/refine research objectives methodology surveys/guides
• Analyze study results and support team members with additional data cuts. Mine both new and existing data from a variety of studies for insights.
• Develop study reports/presentation decks analyses for business partners
• Use creativity to meet insights needs with limited resources
• Seek opportunities to grow as a professional market researcher

Qualifications :

Qualifications

• 2 years of experience analyzing problems using data sets logic and holistic thinking
• Experience with both primary (qualitative and quantitative) and secondary methods.
• Undergraduate level degree enrollment in graduate MMR program in good standing
• Strong interest in healthcare industries
• Strong written and oral communication skills
• Proficiency in Word Excel PP.  Experience with SPSS preferred. Graphics design a plus
• Strong prioritization and project management skills
• Proficiency in or ability to learn Qualtrics end user survey tool
• Willingness and desire to learn new skills and move beyond comfort zone

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages inclusive of base pay (paid at an hourly rate) benefits and a housing allowance. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including relevant skills and experience for this internship degree-seeking academic program (PhD Masters Bachelors etc) year in school and location. The hourly rate is prorated against the intern program salaries listed and total program compensation will be based on internship duration.

Remote Work :

Yes

Employment Type :

Intern