French-Speaking Part-time Customer Service Representative Weekend Shift
French-Speaking Part-time Customer Service Representative Weekend Shift
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Job Description
What success looks like in this role:
Our Customer Service team plays a vital role in our mission supporting clients with solutions and assistance that drive business results worldwide. As a Gartner Workplace Leader we pride ourselves on being open honest and responsible. Our Agents embody these values and uphold the ethical standards that have made us a trusted global name.
Be inspired encouraged and supported to reach your full potential. This is a place where you can build a fulfilling career while performing the following day-to-day tasks:
Troubleshooting diagnosing and resolving IT-related technical issues using your technical and customer service skills.
Guiding clients through the necessary steps to restore functionality.
Taking responsibility to resolve the issue or escalating to Level 2 support as needed.
Coordinating Service Requests and following up with cross-functional teams.
Collaborating with colleagues to solve problems and identify major service solutions.
Actively utilizing the knowledge base to resolve issues and identify potential knowledge gaps.
Coordinating and following up on Service Requests.
You will be successful in this role if you have:
Fluent English language skills
Native/close to native language skills in French (support language)
Considerable familiarity with MS Office Suite particularly and the Windows environment in general
Attention to details and analytical mind-set
Ability to work on multiple and/or similar activities simultaneously
Outstanding team player attitude
Unisys Customer Service Team is for you if you would like to:
experience real customer and employee diversity
be a trusted team member and have a supportive supervisor
work in an ethical company culture where you can be yourself
be part of our internal career development programs -we are working with a very large number of technologies which gives you continuous opportunities to find your own path
have unlimited access to our online training tool to improve yoursoft skills and technical capabilities
What do we offer
Hybrid working is supported
Monthly gross 44.200 HUF cafeteria - regardless of your weekly working hours
Fixed extra language allowance
A strong internal career path with opportunities for advancement within Unisys
Additional shift bonuses
Private Health Insurance - Premium Package provided for all Unisys associates after 6-months tenure
Home office allowance
Last and foremost a great team also a lot of learning and training opportunities
Please note that Unisys Corporation is continuously expanding scope and above position is opened with pipeline purpose for future opportunities. We will get in touch with you in case your profile match the criteria and provide you with further inputs about the selection.
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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys EEO commitment here.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
