Process Developer - Procurement

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

We are inviting applications for the role of Process Developer -Procurement
In this role you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.
Responsibilities
Creates PO expedites as the need arises and manages post PO activities.
Coordinates Inventory counts adjustments repair & warranty processes.
Schedules and revise shipments to meet demand.
Communicates & aligns with supplier on forecast incoming material and inventory positions.
Coordinates and handles complaints ; drives resolutions through teamwork.
Clarifies invoice related queries with suppliers and internal partners.
Relays demand fluctuations and supplier performance to GF Sourcing teams.
Ensures supply for all assigned materials initiate escalations (if needed).
Collaborates with GF Sourcing and Inventory teams and ensures planning alignment.
Acts as an interface between suppliers and internal partners.
Qualifications we seek in you!
Minimum qualifications
Academic qualification : Degree in Science/Commerce/Engineering.
Must have sound knowledge of English Good written communication skills.
Basic understanding of planning-procurement/purchasing process in manufacturing industry. Experience on handling planning and procurement of direct materials.
Should have practical knowledge of Oracle ERP /SAP modules (Production planning or Material Management module as end user).
Should have basic knowledge of MS-Office.
Should have proven experience
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
Must be able to work on a flexible schedule (including weekend shift)

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.