Quality Assurance Associate
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
As a Quality Assurance Associate your tasks will include the following:
- Conduct investigations in relation to suspicious behaviour in Online Proctored and Classroom LanguageCert exams.
- Ensure investigations are carried out in accordance with policies and procedures.
- Manage communications with candidates and/or test centres.
- Ensure Quality Assurance files and records are accurately maintained and complete accurate and timely reports of actual and suspected malpractice cases investigated.
- Identify improvements contribute to lessons learned activities and process reviews.
- Contribute to maintaining current and up-to-date LanguageCert policies and procedures.
- Be familiar with regulatory conditions and requirements.
- Work effectively in a team environment and liaise with other teams in order to get the job done and reach the best possible results.
What we look for:
- Bachelors degree in an appropriate discipline masters degree or MBA will be considered an asset.
- Proven track record of audit experience preferably in the education sector.
- Excellent command of the English language (C2 level certification desired LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
- Advanced computer literacy. ECDL Advancedlevel certification is desirable.
- Excellent attention to detail.
- Appropriate experience of interacting with senior management staff.
- Excellent communication skills with the ability to create trust and maintain strict confidentiality.
- A clear understanding of the importance of maintaining corporate and ethical standards.
- Well-developed multitasking and organizational skills under tight deadlines in a fast-paced complex environment.
Required Experience:
IC
Key Skills
- Administrative Skills
- Core Java
- Glass
- Administration Support
- Database Administration
- Import & Export
About Company
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-th ... View more
