Program Supervisor - Crisis Stabilization Center
Program Supervisor - Crisis Stabilization Center
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Job Description
Endeavor Health Services is seeking a compassionate and experienced Program Supervisor to lead our EAST HAVEN Crisis Stabilization Center providing immediate support and effective interventions to individuals experiencing a mental health this vital role you will oversee a dedicated team committed to creating a safe therapeutic environment that facilitates stabilization and connects people with the necessary resources for ongoing support. Your leadership will be instrumental in ensuring the delivery of high-quality care and the continuous improvement of our crisis response services. Join us in making a meaningful difference in the lives of those in urgent need of guidance and support.
The Program Supervisor supervises and coordinates the day-to-day activities of Adult Services at EAST Haven Crisis Stabilization Center including agency staff and external subcontracting programs. Provides clinical and peer supervision and supervises day-to-day activities of staff to assure that the program is in compliance with government and agency regulations policies and procedures. Must be able to work 12pm - 8pm at least twice per week.
Essential Functions:
- Provides clinical supervision to staff interns and peers for day-to-day activities and to meet licensing/certification requirements.
- Reviews charts for completeness and accuracy.
- Assists staff in analyzing case problems and improving referrals and linkages.
- Reviews all assessments screening tools intake documentation discharges encounter closures and treatment plans (as required for some clubhouse participants).
- May triage walk-in clients to crisis center and coordinates activities of staff in providing services to assist with these clients.
- Participates with Director in developing and implementing program policies and procedures and also assists in implementing agency administrative policies.
- Assists Director in assessing program services and progress and works with Director on continuous quality improvement. Works collaboratively with Director to ensure that all services are consistent with agency OMH and CCBHC policies and regulations.
- Consults with consulting psychiatrist/nurse practitioners as needed.
- Assigns and monitors staff schedules.
- Uses good time management skills.
- Models and practices sensitivity fair treatment and acceptance of diversity in all interpersonal interactions. Maintains cultural sensitivity and competence with respect to clients and families as well as other employees and contractors.
- Oversees completion of required surveys and data collection as required by agency and funders.
- Meets with clients as needed.
- Participates in recruitment and selection of staff. Trains new employees in areas such as agency policies department procedures and agency/funder regulations. Continuously evaluates staff progress and performance and reports to Director any deficits of employees. Responsible for staff development evaluation quality and quantity of work.
- Oversees and approves staff timesheets PTO/sick requests in UKG.
- Audits client charts to ensure quality of documentation.
- Runs monthly reports as needed.
- Provides training to existing staff on updates to program/agency/funder policies procedures guidelines and regulations.
- Represents the agency in the community or in interagency activities.
- Works with Director of complete employee evaluations as scheduled.
Qualifications:
- Masters degree in Social Work or Mental Health Counseling with 1-2 years experience
- Licensed as a Qualified Health Professional (QHP). Must be NYS Licensed LMSW LCSW LMHC etc.
- Valid drivers license with an acceptable DMV record
- Proficiency with computer software including MS Office 365 and Oracle Millennium
- Ability to identify issues and offer suggestions to improve program processes
- Ability to lead program staff
We offer competitive salaries and an array of employee benefits including medical dental company paid vision company paid life AD&D and Long Term Disability voluntary life AD&D and Short Term Disability 401 (K) retirement savings plan with company contribution 10 paid holiday generous paid vacation paid sick time and an Employee Assistance Program.
Salary starting at $55000 - 63000/year depending on education credential and experience.
Endeavor Health Services is an equal opportunity employer committed to championing the principles of diversity equity inclusion and belonging. We welcome prospective employees from diverse cultures and backgrounds for all positions who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Required Experience:
Manager
Employment Type
Full-Time
