Virtual Team Assistant

About the Role:

A growing digital services company is looking for a proactive and organized Virtual Team Assistant. The successful candidate will support Virtual Team Managers in daily operations assist with interviews and training and help monitor and evaluate the performance of freelancers on our platform.

You must be able to manage multiple tasks efficiently provide insights to improve team performance and contribute ideas that enhance the quality of services offered to clients. A big part of the job is collaborating closely with managers team members and freelancers to ensure smooth operations and client satisfaction.

The ideal candidate is detail-oriented a strong communicator and comfortable working in a fast-paced virtual environment.

About the Company:

Our client is an established digital services company that focused on delivering the best results in terms of evolving and improving products in line with the latest advancements in internet technology and trends.

Key Responsibilities:

• Assist the Virtual Team Managers on a daily basis with any procedurals and tasks relating to their teams
• Assist with Interviews engage and train individuals who will be providing their services for our clients through our platform
• Help with reporting analysing and evaluating the performance of the freelancers and provide your insights to the Virtual Team Managers
• Contribute towards side projects and ideas that will optimise and enhance the quality of the services we offer to our clients. Help us achieve the next level
• What are your abilities and strengths How do you manage your time and tasks Would you consider yourself a punctual person Share your insights knowledge and skills with us!
  
  

Requirements:

• Any experience / background related to Human Resources Management / Administration Customer Support Marketing or any other relevant field
• Excellent knowledge of the English language (verbal & written). The knowledge of any other language would be considered a benefit
• Good knowledge of Google Docs Sheets and Slides
  
  

Benefits:

• Monthly fixed salary.
• Bonus Scheme.
• Monday to Friday 09:00am to 05:00pm (flexi hour) including a 30 minute break.
• Up to 25 days of annual leave.
• 5 days of sick leave.
• Provident Fund Scheme.