GA - DBHDD - IT Technical Support Specialist

Monticello, UT - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Under broad supervision provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes & designs software modifications to meet users needs.

IT Technical Support Specialist

*Candidate MUST be local to Milledgeville 310NA area*
** Do NOT submit candidates previously submitted to #7NA0NA**

Maintain essential IT operations including operating systems security tools applications servers email systems laptops desktops software and hardware

Enable faster and smarter business processes and employee productivity

Serve as the subject-matter expert supporting Windows and widely used software and applications such as Microsoft and Adobe.

Install configure and support workstation software hardware printers and phones

Execute systems and network design documentation implementation testing and administration and ensure components meet business needs and work together seamlessly

Train employees in using software and hardware and provide technical support when needed

Knowledge of troubleshooting MS Office 3NA VPN Adobe McAfee LogMeIn encryption etc.

Experienced in troubleshoot issues on end user computing devices including desktops laptops and Surface Pros.

Proficient at software installs and troubleshooting