Senior Human Resources Business Partner

At Critical Mass people are at the heart of everything we do. As a Contract Senior HR Business Partner (Sr HRBP) you will play a pivotal role in shaping our inclusive high performing culture across both our Toronto and New York offices. Youll be a trusted advisor to leadership and employees alike fostering strong cross office relationships driving key HR initiatives and championing our commitment to employee growth engagement and wellbeing. This is an exciting opportunity for a dynamic HR leader to make a tangible impactleveraging strategic expertise business acumen and a passion for people to propel our organization forward.

You Will:

• Cultivate strong authentic partnerships with client leads creative directors and employees across Toronto and New York ensuring each office feels equally supported and connected
• Support the entire employee life cycleonboarding development engagement performance management and beyondwith a focus on creating an exceptional inclusive workplace
• Serve as a strategic thought partner to our General Manager in New York and other senior leaders providing expert HR guidance and executive coaching while acting as the primary HR point of contact for both locations
• Proactively manage and resolve complex employee relations matters including investigations and conflict resolution ensuring fair consistent and compliant outcomes
• Lead impactful communications and presentations while supporting organizational change initiatives and drive the successful rollout of HR programs and talent initiatives
• Gather interpret and report on HR data and metrics (including turnover engagement and talent gaps) providing actionable insights to business leaders and making evidence-based recommendations
• Champion diversity equity and inclusion ensuring our practices reflect our values and supporting a culture where every employee can thrive
• Maintain regular connection with the New York officeincluding as needed travelto foster relationships and support onsite needs

You Have:

• 57 years progressive HR experience in complex fast paced environments (marketing/agency experience is a plus but not required)
• Depth in HR disciplines such as talent management compensation & benefits employee/labor relations risk management change management and HR technology with proven ability to interpret and implement HR strategy
• Working knowledge of both US and Canadian employment lawable to make sound compliant decisions in both regions.
• Exceptional communication stakeholder management and executive partnering skills and the ability to influence and coach senior leaders with credibility and confidence
• Strong analytical and critical thinking skills with the ability to independently assess data identify trends and recommend solutions
• Experience leading or contributing to HR projects and supporting organizational change including talent initiatives and succession planning
• Proficiency in Microsoft Office Suite (especially Excel) documentation reporting and virtual collaboration tools
• Agility empathy and accountability with a proven ability to build trust foster inclusion and operate effectively within ambiguity and change

This position requires regular travel between Canada and the United States. Candidates must be able to travel freely between both countries.

What We Offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation compassionate leave sick days and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization and we want to set you up for long-term an effort to do so we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs and. We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you. We will never ask you to send us money technology or anything else to work for our company. If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: Canada based: U.K. based: Costa Rica based: Experience:

Senior IC