Medical Front Office - Patient Service Specialist

Patient Service Specialist

Ridgecrest CA

Location: 935 E. Rdigecrest Blvd. Ridgrecrest CA 93555

Position Type: Full Time

Schedule: Monday-Friday 7 AM - 6PM

Compensation: $21.00 - $24.00 based on experience

Why Join Us: (benefits for full-time at 32 hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX health vision and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

When patients enter our outpatient physical therapy center we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist youll manage both the patient side and business side of our center. Dont underestimate the impact you can make on every patients care experience even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices insurance companies and translation companies market operational leaders and business development team
• Collect co-pays from patients manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED required
• Bilingual (English/Spanish Speaking)
• Insurance Verification Experience

Preferred Qualifications:

• 1 Year of Scheduling Experience
• 1 Year of Front Desk Experience

Physical Requirements:

• Ability to walk stand bend and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
• Ability to lift up to 25lbs safely from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs
• Visual acuity (near and distant) sufficient to maintain accurate records recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment and employees are treated during employment without regard to race color religion national origin citizenship age sex sexual orientation gender identity marital status ancestry physical or mental disability veteran status or any other characteristic protected under applicable law.