Process and Engagement Analyst
Process and Engagement Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location: Hamilton
Role type: Full-time
Full Job Description: Click HERE.
About Us
At Tompkins Wake were more than a law firm were a collective of dedicated professionals driven to deliver excellence. With offices in Hamilton Rotorua Auckland and Tauranga we are regionally present nationally focused and globally connected.
The Role
Were looking for aProcess & Engagement Analystto join our Process & Innovation team and help drive operational excellence and meaningful change across the firm.Youll be a translator and trusted advisor working closely with teams across the firm to understand how they work uncover challenges and co-design solutions with our Process & Innovation team. Then youll lead the charge to bring people on the journey communicating the why supporting adoption and making change stick.
This is a hands-on role that blends curiosity creativity communication and analytical thinking.
What Youll Do
- Build trusted relationships across practice groups and business services.
- Facilitate discovery conversations and workshops to understand pain points and identify opportunities.
- Work with the P&I team to design prototype and test practical people-centred solutions.
- Lead change management strategies that support firmwide engagement and adoption.
- Create compelling communications training and resources.
- Track outcomes and measure the impact of initiatives.
What Youll Bring
- Proven experience in business analysis process improvement or change management.
- Strong skills in stakeholder engagement workshop facilitation and process mapping.
- Excellent communication skills written verbal and visual.
- Confidence with data digital tools and change measurement.
- A relevant degree or equivalent experience (Lean Agile PROSCI or similar an advantage).
- A people-first mindset: you enjoy talking to people uncovering the real issues and turning insights into action.
Our Commitment
Diversity and inclusion are core to our identity. Our Rainbow Tick certification and active participation in the New Zealand Law Society Gender Equality Charter reflect our belief in the power of varied perspectives. Were dedicated to fostering an environment where everyone is valued.
Why Join Us
At Tompkins Wake youll be part of a team that genuinely supports one another celebrates success and values your contribution. We offer a collaborative and inclusive environment where your skills are recognised and your growth is supported.We dont just hire for skills we hire for fit. If you bring energy initiative and a team-focused mindset youll thrive here.
To Apply
Please ensure you include a cover letter with your CV when applying.
Required Experience:
Manager
Employment Type
Full-Time
