Senior Manager, Global Solutions Engineering Lead
Senior Manager, Global Solutions Engineering Lead
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$ 135100 - 225100
1 Vacancy
Job Description
ROLE SUMMARY
The Omnichannel Services and Solutions (OSS) team deliver digital marketing technology solutions and services across all business units and markets within Pfizer and is part of theCustomer and Commercial Creation Centre (C4)organisation inPfizer Digital enabling the delivery of solutions and services which are both compliant but also in line with Pfizer technology and commercial strategies.
As the Solution Engineering Team Lead for OSS you will play a pivotal role in overseeing the technical architecture platforms and tools that power our internal and end-to-end marketing solutions. Working with Regional Delivery Leads within OSS you will serve as a technical leader collaborating cross-functionally to drive the delivery of innovative high-performing digital experiences for our clients.
Alongside your team youll define and run engineering services such as performance reviews code quality assessments and AI solution evaluationsensuring high standards across all delivered systems.
This role also involves driving best practices in engineering from CI/CD pipelines and testing to architectural reviews and documentation adapting to the needs of the business and OSS applying AI as needed to drive value and efficiencies. Youll play a key role in evaluating vendors accelerating team delivery through internal tooling and fostering a culture of learning innovation and excellence across the wider engineering community.
Through this role you play a critical part in Pfizers relentless pursuit of breakthroughs that change patients lives.
ROLE RESPONSIBILITIES
Technical Solution Delivery
- Act as the primary technical point of contact for internal teams seeking support in designing building and deploying scalable software solutions.
- Support OSS Delivery Leads with solution engineering on BAU projects and influence technical decisions throughout the project lifecycle
- Oversee the development and maintenance of internal tools templates and frameworks to accelerate delivery across multiple teams within OSS
- Working closely with CX&AI drive integration of AI capabilities into solutions from initial experimentation to production-grade deployment including responsible use of generative AI.
- Collaborate closely with cross-functional stakeholders and third-party vendors to architect and implement robust efficient and secure systems.
Engineering Service
- Manage and mentor a team of Solution Engineers ensuring alignment with set strategic goals from leadership and high-quality delivery.
- Define develop and operationalize a set of engineering enablement servicessuch as performance benchmarking code quality reviews architectural consulting and AI solution assessmentto support internal teams and elevate delivery standards across the organization.
- Facilitate technical planning solution reviews and implementation roadmaps to ensure vendor-delivered solutions meet internal standards and business requirements.
- Champion best practices in software engineering including CI/CD automated testing version control and documentation.
- Provide architectural guidance code reviews and hands-on support where needed to unblock technical challenges.
- Stay informed on emerging AI trends tools and models (e.g. LLMs vector databases RAG pipelines) and assess their practical application within internal and vendor solutions.
- Support the evaluation onboarding and technical due diligence of third-party vendors especially in relation to their AI capabilities and engineering quality.
- Promote a culture of continuous learning innovation and technical excellence within the team and extended engineering community.
- Lead internal forums working groups and knowledge-sharing initiatives to elevate engineering practices across the organization.
- Foster a culture of innovation technical excellence and continuous improvement across the OSS organization.
QUALIFICATIONS
- Bachelor of Science degree in Information Management Computer Science Engineering or Technology Management preferred but not essential.
- BA/BS with at least 6 years of experience or MBA/MS with at least 5 years of experience
- At least 5 years of experience in and leading software development teams in a fast-paced deadline-driven environment.
- Proficiency in user interface design and technical implementations from build kits
- Excellent communication stakeholder management and problem-solving skills to navigate cross-functional dynamics.
- Ability to thrive in a collaborative team-oriented environment
- Strong understanding of web & mobile technologies applications platforms and the business environments they operate inCustomer marketing.
- Planning management and organization skills.
- High level of awareness of internal and external technology trends.
- Ability to quickly gain credibility with senior management
PREFERRED QUALIFICATIONS:
- Understanding of the pharmaceutical industry and familiarity with Pfizers products and services.
- Experience in leading cross-functional teams
- Strong strategic thinking and problem-solving abilities
- Strong people management experience
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PHYSICAL/MENTAL REQUIREMENTS
Primarily computer-based role will be demanding and will require self-regulation of workload and effective time management to be successful.
NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS
Travel will be required as part of this around travel will vary but candidates must be capable of travel within the region to other regions and to Pfizer World Headquarters.
Pfizer Digital is a 7x24x365 role may require physical or virtual participation on a weekend holiday or after normal business is desired as needed.
Work Location Assignment:Hybrid
Last Date to Apply for Job: 9/22/2025
The annual base salary for this position ranges from $135100.00 to $225100.00. In addition this position is eligible for participation in Pfizers Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of lifes moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver/parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site U.S. Benefits (). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa FL or any location outside of the United States.Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Required Experience:
Exec
Employment Type
Full-Time
