Job Description

Catering Assistant

Location: Oaks Hospital

Full Time (37.5 hours per week)

Working within our catering department as part of our Ward Pantry Team and reporting to the Head Chef this role is key to delivering a high-quality efficient catering service to patients staff and visitors. Youll ensure meals and beverages are served safely hygienically and with compassion enhancing the overall patient experience.

Are you passionate about great customer service and supporting patient care through catering Oaks Hospital is looking for a dedicated Catering Assistant to join our team on a full-time basis. This is a rewarding role where youll play an important part in providing nutritious meals and a positive dining experience for our patients.

Key Responsibilities

Food Service & Delivery

• Serve meals and drinks according to ward menus and dietary requirements.

• Deliver and collect meal trolleys to and from wards.

• Assist with food regeneration presentation and garnishing.

Patient Interaction

• Take accurate food and beverage orders from patients.

• Provide clear information on menu choices.

• Maintain a friendly caring and professional approach at all times.

Hygiene & Safety

• Clean catering equipment and service areas daily.

• Follow strict food safety and hygiene standards (HACCP).

• Record food and equipment temperatures accurately.

Stock & Supplies

• Pick and pack ward food orders.

• Ensure crockery cutlery and utensils are well-stocked and available.

Skills & Qualifications

• Level 2 Food Hygiene Certificate (essential can be gained after joining).

• Previous catering or food service experience (preferred but not essential).

• Excellent customer service and communication skills.

• Ability to work flexibly across shifts including evenings and weekends.

• Strong attention to detail and commitment to cleanliness.

Personal Attributes

• Compassionate and patient-focused.

• A reliable team player with a positive attitude.

• Punctual adaptable and willing to learn.

What We Offer

Working at Oaks Hospital comes with a wide range of rewards and benefits including:

• 25 days annual leave Bank Holidays (with buy & sell options).

• Private pension scheme (Ramsay will match up to 5% after qualifying period).

• Flexible shift patterns where possible.

• Enhanced parental leave policies (launched 2023).

• Private healthcare for you and your dependents (including online GP access).

• Life assurance (Death in Service).

• Free training and development via Ramsay Academy.

• Free on-site parking (where available).

• Subsidised staff restaurant (where available).

• Over 8000 discounts and special offers through our benefits portal.

• Discounted cinema tickets and Blue Light Card membership.

About us
Ramsay Health Care UK is a well-established global hospital group with over 50 years experience. We are a global provider operating in 11 countries with 77000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong long-standing relationship with the NHS.

We love people with a positive can do attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success.

We are able to support training and development to our employees to deliver a high standard of clinical care whilst ensuring patient safety dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision People caring for People. We know our people are our greatest asset our business is growing and we would like you to join us. The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success.

We care.

Its more than what we do its who we are. Everything we do is about striving to deliver the best care. And its a belief thats as true today as it was when we welcomed our first patients in 1964.

The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We care.

Its more than what we do its who we are. Everything we do is about striving to deliver the best care. And its a belief thats as true today as it was when we welcomed our first patients in 1964.

The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.