Financial Aid Counselor/ Loan Specialist
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Job Location:
Winchester - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Shenandoah Universitys Office of Financial Aid is accepting applications for a Financial Aid Counselor/ Loan Specialist.This is a full-time benefited position located on our main campus in Winchester Virginia.
This individual reports to the Assistant Director of Financial Aid 2 and is responsible for certifying federal and private loans at Shenandoah University. This position works closely with the Assistant Director of Financial Aid 2 Hornet Central staff financial aid counseling team and student accounts staff as necessary to ensure students and families have completed paperwork in a timely manner.
Essential Job Functions and Responsibilities:
- Certify student eligibility for federal and private loans. Process documents related to the evaluation of aid eligibility. Meets with students and/or families to discuss Financial Aid related issues when necessary.
- Works with Assistant Director of Financial Aid 2 to process Federal Nursing loan requests as well as sending files to ECSI (nursing loan servicer) on a weekly and monthly basis.
- Works with Assistant Director of Financial Aid 2 to review and process Faculty/Staff Grant requests.
- Actively participate in maintaining current knowledge training events and compliance requirements for tuition assistance including Title IV federal aid veterans benefits and state aid programs.
- Works with the Director of Student Financial Services to review Tuition Exchange and Counsel of Independent Colleges (CIC) eligibility and awarding.
- Review and process Professional Judgment- Cost of Attendance requests.
- Works with Student Accounts staff to communicate the effect of changes in enrollment on Financial Aid award and tuition as well as room and board changes.
- Responsible for Direct Loan and Pell Monthly reconciliation process.
- Responds to Office of Financial Aid emails and phone calls.
- Maintain current knowledge and compliance requirements for all federal and private loans.
- Work with private lenders to ensure Shenandoah University is using the most efficient manner of certifying and disbursing student loans.
- Works closely with the Associate Director of Student Financial Services to return private loan funds back to the private loan lender when a student is no longer enrolled or no longer eligible to receive all or a portion of the requested loan (or when a student requests a reduction in their private loan amount that was received).
- Holds in-person exit interview sessions with students. Comply with federal regulations by mailing out exit interviews in a timely manner.
- Monitors financial aid listservs (including IFAP and NASFAA) and collaborates with the team on regulation updates.
- Knowledgeable in VA federal funds and tuition assistance programs.
- Maintains current knowledge of computer software used by Student Financial Services including Ellucian and/or other reporting tools such as Excel Microsoft Word Access and Google Docs.
- Create supporting policy and procedure documents as necessary.
- Regular and predictable onsite attendance is an essential function of this position.
- Other duties as needed.
Required Skills
Knowledge Skills and Abilities:
Possess the ability to communicate effectively with people in a welcoming way. Must demonstrate excellent organizational written and oral skills. Ability to problem-solve. Works well with diverse populations of people. Ability to work independently yet harmoniously in a team environment. Ability to handle a stressful work environment during the busy times of the year typically the summer months. Must be cooperative patient and demonstrate diplomacy.
Required Experience:
Unclear Seniority
Key Skills
- Financial Services
- Financial Models
- Account Management
- General Ledger Accounts
- ERP
- Payroll
- External Auditors
- Customer Relationships
- Credit Card
- Financial Statements
- Business Units
- Annual Budget
- Income
- New Clients
- Financial Management
About Company
Shenandoah University distinguishes itself by providing opportunities to gain knowledge & develop skills in a collaborative, personalized environment.
