Experienced Smart Home Lead Technician Needed for Growing NC Company

• 401(k) matching
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

• Lead the installation and setup of multi-room audio/video systems and smart home solutions ensuring optimal performance and client satisfaction.
• Provide advanced troubleshooting expertise for various systems and resolve issues efficiently.
• Install and configure basic networking and data systems.
• Program and configure single-room systems including advanced setups.
• Possess a solid understanding of multi-room systems and security system programming and design.
• Demonstrate proficiency in managing and maintaining vehicle care and equipment.
• Support the team in maintaining the highest standards of service quality and safety.

• Control - Control4 / Lutron Homeworks
• Lighting - WAC DMF American Lighting
• Shading - Lutron shades
• Audio - Multi-room audio Bang & Olufsen
• Security - Qolsys /
• Networks - Ruckus / Access Networks Ubiquiti (infrequent) Eero (infrequent)
• Miscellaneous - MadVR

• At least 4 years of experience in the field of audio/video installation smart home technologies or a similar role.
• Must have a clean driving record
• Must be able to pass a multi-state background check by the State of North Carolina Alarm Licensing Board
• Availability to work on a rotating on-call service schedule.
• Proficient with desktop and mobile computing tools.
• Excellent verbal and written communication skills with the ability to engage and educate clients.
• Self-motivated detail-oriented and able to follow best practices in system design and installation.
• Proven problem-solving ability with the capacity to think critically and act decisively in troubleshooting.
• Comfortable working with both hand and power tools and familiar with industry-standard equipment.
• Highly organized with the ability to handle multiple tasks and prioritize effectively.
• Process-driven with a commitment to maintaining the highest level of service and professionalism.

Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales technician project management operations and more. According to CEDIA the global trade association for the home technology industry the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting motorized shades lighting control and networking.

Smart Home Integrators offer careers in sales operations marketing project management finance merchandising purchasing technical trades and customer service. If youre seeking to make an impact from the start of your career spark impressive change learn new or innovative skills and most importantly gain success in a field that rewards ambitious hard workers a Smart Home Integration opportunity is for you!

Benefits of Working in Smart Home Integration

Opportunity for Growth
If you want a responsible and engaging position in a fun environment why not choose the Smart Home Integration sector With the proper training and career road map you can write your own ticket!

Gain In-Demand Skills
As consumers focus on improving and connecting their lives at home growth in the smart home sector is booming. At Sound Decisions weve built our culture around that momentum offering training mentorship and pathways that empower our team to thrive in this fast-moving industry.

Because Sound Decisions is powered by SoundVision we bring the strength of an established leader together with the energy of a growing market. This unique synergy fuels our commitment to innovation career advancement and delivering the highest level of service.

At the end of the day we dont just integrate technology we connect people to possibilities. Sound Decisions powered by SoundVision is where careers and smart homes evolve together.