IT Executive (Hilton Singapore Orchard)
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What are we looking for
IT Executives serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- University degree majoring in IT with relevant certificate(s).
- Proficient in Microsoft Office applications
- Good communication and interpersonal skills.
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. Andour amazing Team Members are at the heart of it all!
With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions of travellers who stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.
If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.
Position Statement
The Information Technology Executive is responsible for the implementation of Information Technology (IT) in the hotel in accordance with Hiltons Information System strategies and priorities as well as measuring IT costs benefits and performance in the hotel and providing this information to hotel management and the Chief Information & Data Officer - APAC
What will you be doing
As the IT Executive you will be responsible for performing the following task to the highest standards:
Assist the IT Team to maintain hotel software and hardware.
Escalate or solve technical and operational problems according to end users report.
Operate the computer hardware and software under the direction of his immediate superior.
Perform any other reasonable duties and projects as assigned.
Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria.
Ensure ownership of all hotel data and ensure that data is backed up in a timely manner.
Ensure that hotel data is secured in accordance with stated standards and best practices.
Ensure access controls are consistent with stated standards and best practices to ensure room access registration and safety.
Support IT projects such as system upgrades migrations and deployments.
Identify evaluate and implement local solutions to the extent agreed by the Chief Information & Data Officer - APAC
Adhere to hotel safety policies emergency rules and procedures.
Carry out any other reasonable duties and responsibilities as assigned.
Direct Reports
Information Technology Manager
EOE/AA/Disabled/Veterans
Key Skills
- Business Development
- IT Experience
- Sales Experience
- Data Center Experience
- B2B Sales
- Computer Networking
- Mobile Devices
- Account Management
- IT Support
- Outside Sales
- negotiation
- Lead Generation
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
