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COMPANY
Mercana is one of North Americas leading home furnishings wholesalers with interior designer and retail partners around the globe. As a design-first company we produce unique pieces for the home each season including items such as wall art furniture lighting and home decor accessories.
Mercana is looking for 4 individuals to help greet customers take orders and work with our in-house Sales Reps at the Highpoint Market. This will be an hourly paid position of $20.00 /per hour. Individuals must be available from October 23-29 2025.
Roles:
1. Greeter Main Showroom guest services & showroom runner
2. Hospitality
General Job Requirements
Greet and engage with trade show attendees in a friendly and professional manner
Help facilitate customer inquiries and get them the service they need
Become familiar with Mercana Furniture Dcor (about us & high-level product information) showroom layout Mercana staff and sales reps
Capture customer comments and feedback each day and share with sales team/supervisor
Physical Demands requires prolonged periods of standing walking and movement throughout the Showroom. May involve reaching crouching kneeling and be required to lift/move boxes of hospitality products a variety of merchandise or branding materials.
Responsibilities
Guest Services
Scan showroom attendee badges and learn their motivations for their visit to help customers find the dedicated sales rep to support them through their visit
Assist customers and respond to inquiries; facilitate customer and sales team introductions
Hospitality
Help maintain the overall showroom appearance and exhibitor branding & sales materials
Maintain cleanliness and orderliness of the showroom/kitchen throughout the event trash removal dusting/sweeping as required
Ensure hospitality areas are always fully stocked and organized
Act as host/hostess making & serving coffee/popcorn/snacks
Other
Any additional tasks assigned by the sales team / supervisor
Capture customer comments and feedback each day and share with sales team/supervisor at end of each shift
Requirements / Preferred:
Out-going enthusiastic friendly and motivated personality
Effective communicator self-starter organized team player
Promote a professional image (professional casual business attire no jeans or shorts no mini skirts no crop tops; appropriate footwear for being on feet all day)
Previous Highpoint Market tradeshow experience preferred
Customer Service/Hosting experience and/or Sales Experience in Wholesale or Retail is helpful
Interest in Home Furnishings & Dcor Interior Design style & trends is a plus
Ability to work independently as well in a team environment
Ability to follow both verbal and written instructions open communication with showroom sales reps
Please Note:
Hours are not guaranteed and will be based on business needs.
Lunch and beverages will be provided daily
No cell phones allowed on the sales floor
Parking is not covered
All interviews will be conducted virtually via Microsoft Teams
Full-Time