Department: Membership Sales
Reports To: Sales Manager
Status: Non-Exempt
JOB SUMMARY
ProgramDirectorsareresponsibleforpromotingandsellinggymmemberships
forXperienceFitnessaswellascontributingtoallaspectsofapositivecustomer
experiencewhichincludesinformingandencouragingpotentialmembersaiding
anddirectmembersthroughtheenrollmentprocesswhichincludesaclear
understandingoftheclubproceduresaswellasatransparentexplanation
ofourmembershipoptions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets introduces and welcomes all guests into the gym
Promotes and sells gym memberships to increase revenues for the business
Books the required amount of appointments daily with potential clients
Increases awareness of the facility to the surrounding community by generating leads
Conducts tours of the facility and gives guidance to customers by suggesting which
membership option isbest suited for them
Ensures that all prospective members receive appropriate and adequate information
Answers questions in person and over the phone to our current members and potential members
Consistently supports and contributes to help team meet and exceed monthly sales goals
Maintains and cleans his/her work space daily
Dresses professionally and looks presentable at all times wearing company assigned uniform
Manages all of his/her calls appointments booking percentages average EFT and NMS collections
Other duties may be assigned such as cleaning and front desk responsibilities
REQUIRED KNOWLEDGE SKILLS AND ABILITIES
Has the ability to initiate conversations with guests and current members over the phone and in person
Works well in a team environment and contributes to the team to help reach monthly goals
Willingness to work evenings and weekends
Must have a selling personality and strives to succeed in a professional environment
Has the capability to recite scripts that are provided
Arrives to work on time for every shift and possesses the ability to meet daily expectations
Able to multitask work independently and has time management skills
Capable of working in a fast paced ever changing environment
REQUIRED EDUCATION CERTIFICATIONS AND EXPERIENCE
High School Diploma or Equivalency
Working knowledge of computers Microsoft Office and Internet Explorer
CPR/AED & First Aid certifications (must be obtained within 90 days of hire)
Must attend the Companys I am Brand Workshop within 90 days of hire
Must attend the Companys SLII Workshop within 90 days of hire
View HR Training Video upon completion of new hire paperwork
Required Experience:
Director
View Open Positions At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXI ... View more