Homewood Rental Supervisor
Homewood Rental Supervisor
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Job Description
Job Details
Description
Job Summary
Management of products and services at the Rental shop on a daily and seasonal basis for Homewood Mountain Resort. The RentalShopSupervisorsupervises and coordinatesallactivitiesinvolved in the operationsofthe Rental operations include but are not limited to; renting ski and snowboard equipment to guests performing minor maintenance on equipment and management of the Rental Department Employee Team.
Duties and Responsibilities
Maintains clean and efficient workspaces with an open and welcoming environment for guests.
Assists staff and resolves any guest service issues that may arise.
Manages maintenance ofall rental equipment in a safe and satisfactory condition.
Ensures all equipment checks are performed to industry standards.
Trains workers in policies department procedures and job duties.
Establishes and adjusts work procedures and schedules to meet business needs and levels.
Recommends measures to improve departmental operation methods and performance.
Suggests changes in working conditions and use of equipment to increase efficiency of shop department and work crew.
Analyzes and resolves work problems or assists workers in solving work problems.
Initiates and suggests plans to motivate workers to achieve work goals.
Maintains complete record keeping system.
Performs activities of workers supervised.
Ensures theRental department and employees are in accordance with its Department Operating Plan (DOP).
Snow removal as required.
Supervisory Responsibilities:
Directlysupervises1-10employees in the Rental department. Carries out supervisory responsibilities in accordance with organizations policies and applicable laws. Responsibilities include training employees; planning assigning and directing work: appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Promotes and exemplifies the Homewood culture of exceptional guest service team work innovation and fun! Works well independently and with others. Enjoys pitching in whenever and wherever assistance is needed. Conducts and shows a high level of professionalism. Values our safety culture our community and maintaining a healthy sustainable environment. Ensures that guests and employees have a fun safe and memorable experience. Asks questions shares concerns or gives ideas on innovation and efficiencies that improve both the guests and employees experience.
Qualifications
Skills and Qualifications
Required: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties:
Have excellent communication analytical and interpersonal skills.
Ability to work in a fast-paced environment while maintaining a high level of accuracy and courtesy.
Must be at least 18 years old.
Must be able to work in the United States.
Must meet criminal background standards.
Must be able to communicate effectively in English.
Ladies and Gentlemen Need Apply.
Must maintain a well-groomed and professional appearance.
Must be able to wear a uniform.
Must enjoy serving people and having fun!
Must display top notch customer service skills.
Language Skills:
Literate and fluent in English.
Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers clients and other employees of the organization.
Additional language(s) desirable.
Mathematical Skills:
Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s.
Ability to apply concepts of basic algebra geometry and trigonometry.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in oral mathematical or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations
Ability to define problems collect data establish facts and draw valid conclusions.
Education and Experience
High School Diploma or General Education Degree (GED)
Or 2 years related experience and/or training; or equivalent combination of education and experience.
Computer and database knowledge
Prior ski resort or hospitality experience desirable.
Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to stand sit and walk; talk and hear; taste and smell; use hands to finger handle or feel; reach with hands and arms; climb or balance; and stoop kneel crouch or crawl.
Often required to use the computer. Specific vision abilities required by this job include close vision distant vision color and peripheral vision depth perception and ability to adjust focus.
Ability to lift/move 10 lbs. or more and occasionally lift and/or move up to 25 lbs.
Ability to lift/move 25 lbs. or more and occasionally lift and/or move up to 50 lbs.
Equipment Used (Optional)
Telephones PC database office supplies and filing cabinets
Handheld radio
Cash registers
Snow removal equipment
Hand tools such as: screw drivers scissors and pliers.
Frequently handling skis/ ski boots.
Ski wax machine and grind machine.
Why Homewood
Great Views Great Vibes Less Stress. At Homewood were doing things a little differently. Here our guests are more than another face in the lift line and our team members are more than a name on a spreadsheet. We are creating intimate experiences and memories that will last a lifetime. Were building a community and we want you to join us.
Perks & Benefits
Homewood Season Pass for each employee.
Homewood Season Pass for employees spouse and dependents.
Buddy Tickets - Up to 6 non-peak daily lift tickets at 50% of the days rate
Group Ski/Snowboard Lessons when available
Access to ski/snowboard rentals (demos at a discount) for recreational use on the mountain when available and not-on duty.
50% discount at Food & Beverage locations at Homewood
Discount at Homewood Mountain Resort operated retail stores starting at 25%
Employee Assistance Program (EAP)
Required Experience:
Senior IC
Employment Type
Temp
