HCV Specialist

Lynchburg, VA - USA

Hourly Salary: $ 22 - 26

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The Lynchburg Redevelopment and Housing Authority (LRHA) is seeking a mission-driven and detail-oriented HCV Specialist to join our team! If youre passionate about helping individuals and families maintain permanent stable housing and youre ready to make a direct impact in the community this is the opportunity for you.

The Role:

The primary purpose of this position is to manage a caseload of approximately 225 clients while supporting their ability to maintain permanent housing through regular contact case management and direct support. Youll work closely with Housing Choice Voucher (HCV) and special program participants private landlords and partner agencies to ensure compliance with HUD regulations and LRHA policies.

This is a dynamic client-facing role that combines case management regulatory compliance housing support and landlord relations. Youll be a key player in maintaining the effectiveness of our housing programs ensuring timely processing of documents accurate payment disbursements and responsive service to both clients and landlords.

What Youll Do:

Manage a full caseload of HCV and special program participants
Interview and counsel applicants and participants about program eligibility and obligations
Process applications re-certifications and determine ongoing eligibility
Calculate tenant rents Housing Assistance Payments (HAP) and utility reimbursements
Issue vouchers for moves portability and special-purpose housing needs
Conduct outreach and present at participant briefings and community events
Respond to inquiries from landlords and resolve contract-related issues
Monitor program compliance with HUD and LRHA standards
Perform housing inspections maintain records and ensure timely reporting to HUD
Draft and send correspondence regarding appointments rent changes or terminations
Collaborate with landlords community agencies and internal teams to support housing stability

What Were Looking For:

Education/Experience: Associate degree in Business or a related field and at least two (2) years of case management or related experience. Equivalent combinations of education and experience may be considered.
Skills and Knowledge:

Strong understanding of HUD regulations preferred
Exceptional problem-solving skills; demonstrating resourcefulness and a desire to understand the problem while being proactive and solution-driven
Strong customer services skills; excellent communication and organizational skills
Ability to manage deadlines multiple priorities and sensitive situations
Analytical and demonstrate critical thinking skills
Strong attention to detail
Strong data entry and record-keeping abilities
Knowledge of housing programs

Certifications: Must obtain HCV Specialist Certification within 12 months of hire; LRHA will cover the cost and training associated with this requirement
Other Requirements: Valid drivers license and insurability under LRHAs insurance plan.

Why Join LRHA

At LRHA were more than just a housing authority were a vital part of the Lynchburg community working to provide safe affordable housing opportunities for those who need it most.

We offer:

Meaningful mission-driven work
Supportive and collaborative team environment
Ongoing training and professional development

Compensation and Benefits: Starting hourly wage is between $22.00 to $26.00 per hour commensurate with experience and qualifications. LRHA offers a generous and comprehensive benefits package that includes an exceptional retirement plan medical dental vision and life insurance paid time-off and holidays among other benefits.

Required Experience:

Unclear Seniority