Manger Product Claims

Manger Product Claims

About Midea America

Midea America Corp. is a U.S. subsidiary within Midea Group the Fortune 500 giant known for making life easier for millions around the globe. As the worlds top maker of home appliances Midea is proud of its 166000 employees and presence in 200 countries including here in the U.S.

Headquartered in Parsippany N.J. with an innovation hub in Louisville Kentucky Midea America provides practical innovations that surprise and delight creating moments to cherish at lineup of appliances - from refrigerators to air conditioners laundry solutions and floor care - are high quality reliable and affordable. By thoughtfully engineering performance convenience and design into every product Midea delivers on the promise of every appliance

Position Overview

This position is responsible for managing complex product liability claims from inception to resolution. This role requires a deep understanding of product liability law strong analytical skills and the ability to negotiate effectively. This role will work closely with legal teams clients and other stakeholders to ensure claims are handled efficiently and in accordance with company policies and industry regulations.

Key Responsibilities

• Claims Management: Handle a portfolio of complex product liability claims ensuring thorough investigation evaluation and resolution in a timely manner.
• Analysis and Evaluation: Conduct detailed analysis of claims to determine liability coverage and potential exposure. Review technical documents product specifications and incident reports.
• Negotiation: Engage in negotiations with claimants attorneys and other parties to reach fair settlements. Utilize negotiation skills to minimize company liability while ensuring customer satisfaction.
• Documentation: Maintain accurate and comprehensive records of all claims activities including correspondence reports and settlement agreements.
• Collaboration: Work closely with internal teams including legal engineering and risk management to gather necessary information and provide insights on product liability issues.
• Compliance: Ensure all claims are handled in compliance with legal requirements company policies and industry standards.
• Reporting: Prepare regular reports on claim status trends and outcomes for management review.

Required Qualifications:

• Bachelors degree in Law Business or a related field. Advanced degree or certification in insurance or risk management is preferred.
• Minimum of 5-7 years of experience in product liability claims handling or a related field.
• Strong knowledge of product liability law and insurance practices.
• Excellent analytical and problem-solving skills.
• Proven negotiation and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Proficiency in claims management software and Microsoft Office Suite.
• Confortable attending offices Monday to Thursday Friday work from Home.

Feature Benefits

• PTO Medical Dental Vision 401K % Bonus

Comprehensive benefit package to learn more please visitCareers Page ()

Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.