Application Support Lead

Jio

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profile Job Location:

Guwahati - India

profile Yearly Salary: ₹ 1800000 - 3000000
Posted on: 10-09-2025
Vacancies: 1 Vacancy

Job Summary

Role: Application Support Operations


Experience: 8

Qualification: BE/ with 60%


Role & Responsibility:


Understanding the entire application lifecycle and ensure smooth operations and maintenance.

Should have working experience of managing a large scale enterprise deployment.

  • Troubleshooting and Problem-Solving:

Identifying and resolving application-related issues including root cause analysis is a core responsibility.

  • Cloud Technologies:

Familiarity with cloud platforms (RHOS / AWS / Azure / GCP) and their services relevant to application operations.

  • Monitoring and Logging:

Experience with application performance monitoring tools and logging systems for proactive issue detection.

  • Security Best Practices:

Understanding and implementing security measures to protect applications and data.

  • Database Management:

Knowledge of database concepts and management tools relevant to the applications supported.

Soft Skills:

  • Team Leadership and Management:

Ability to motivate mentor and manage a team of application support engineers.

  • Communication Skills (Written & Verbal):

Effectively communicating technical issues to both technical and non-technical audiences.

  • Problem-Solving and Critical Thinking:

Analyzing complex issues identifying root causes and developing effective solutions.

  • Project Management:

Managing application-related projects including timelines resources and risk assessment.

  • Time Management:

Prioritizing tasks and managing time effectively to meet deadlines and service level agreements (SLAs).

  • Adaptability:

Adjusting to changing priorities and technologies in a dynamic environment.

  • Conflict Resolution:

Managing conflicts within the team and with other stakeholders.

  • Interpersonal Skills:

Building and maintaining positive working relationships with team members other departments and vendors.


Required Experience:

Manager

Role: Application Support OperationsExperience: 8Qualification: BE/ with 60%Role & Responsibility:Understanding the entire application lifecycle and ensure smooth operations and maintenance.Should have working experience of managing a large scale enterprise deployment.Troubleshooting and Problem-So...
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Key Skills

  • Children Activity
  • Access Control
  • Human Resources Administration
  • Government
  • Actuary
  • Hydraulics

About Company

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Envisioned by Nita M. Ambani and spread over 18.5 acres in Mumbais Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experien ... View more

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